We arrived after having inquired as to whether this b&b was updated and clean only to find the place in complete and total disrepair. The roof was caving in, gutters falling off, paint chipping and pealing and the hostess barely tolerant of our arrival with no welcoming greeting or seeming interest in our being there, save the $ she insisted on collecting, even after we decided, for the first time in all of our trips, to leave as this place was beyond intolerable. A sheet was the closet door in the bedroom, the mattress and carpets seemed to be at least 35 to 40 years old, the furniture chipped,t he toilet was in a closet and the the 10 -inch sink was severely stained. This is an old, tired house that desperately needs repair. When we kindly told these folks we simply could not stay there, the hostess stubbornly insisted we pay for the entire weekend anyway and only relunctantly agreed to charge us one night when I took photos and relayed that we would be contacting the better business bureau. The facility is in dire need of an overhaul and these innkeepers desperately need an education in how to serve the public. BEWARE THE POLICY OF 72-HOUR CANCELLATION AND THE SPIFFY WEBSITE WITH NO PHOTOS OF THE ROOMS AS THIS SEEMS THEIR WAY OF COVERING FOR THELIKELY MANY TIMES FOLKS HAVE LEFT. DO NOT BELIEVE THE POSITIVE REVIEWS ONLINE; THEY WERE LIKELY FRIENDS WHO AUTHORED.
- Official Description (provided by the hotel):
- Nestled in the rolling hills of the Catskills, we are centrally located 5 minutes from Phoenicia, 15 minutes from Woodstock or Belleayre ski slopes and 25 minutes from Saugerties or Hunter Mountain.We have a full bar and restaurant featuring French-American fare from French classic dishes to burger, pasta dishes and generous salads. Our menu is carefully crafted to offer a wide range of well executed traditional dishes. We are bringing the classics back!The Inn consists of 8 Rooms furnished with antiques as well as more modern features such as private bath and WIFI. The charm of an 1850’s building is prevalent in rooms with small original details. We strive to create a comfortable, friendly and welcoming atmosphere of a Country Inn for all our guests ... more less
- Also Known As:
- La Duchesse Anne Hotel Mount Tremper