We'd read the negative reviews, but hoped that the moaners were being overly fussy. They weren't. At the prices they charge you can't help expecting better service. Or at least some service. You have to hope that nothing goes wrong during your stay because you certainly won't get any help if it does!
We'd emailed to let them know when we'd arrive (4.30 in the afternoon - hardly a strange time to check in) but when we got there the place was deserted. Not even any other guests, so it felt quite creepy. There was an envelope nailed to the office door with the keys in - nothing else. No friendly note, just the keys, which seemed rather rude.
In the suite there were plenty of laminated signs with instructions: "Our cleaning ladies really appreciate tips" and "Don't forget to do your dishes" but nothing in the way of a welcome. Being British we went to put the kettle on to make some tea - it was full of coffee and a mouldy coffee bag. There was a dirty baking tray in the oven. The oven mitt was filthy and burnt.
The next day, as directed on the confirmation email we went to the office ("Please come to the office the next day so we may swipe your card and officially check you in - and say Hello!"). We walked in, said hello and that we'd arrived yesterday. The man responded by asking what we wanted. Didn't say welcome, didn't apologise for there being no one there when we arrived, didn't ask if we'd found everything OK, if the room was all right, nothing. We were the only people staying there for goodness sake! When I turned to leave he sprang into action wanting to swipe our credit card. Charming.
So overall I can't say we enjoyed our stay. The overwhelming feeling I had was of being ripped off. Things like the $12.50 a day added for internet, the one-month cancellation policy and the charges incurred if you leave a minute after 11am don't create a good vibe.
The decor was awesome though. To be able to use a turquoise Frigidaire (with pink interior!) and a matching push-button cooker was a privilege. The vintage lamps and furniture were extremely cool and the beds were very comfortable.
But I wouldn't stay again and I couldn't recommend it as it was so disappointing.
- Official Description (provided by the hotel):
- Mid-century modern in the Catskills. Rustic cabins located on 9 beautiful acres on the Esopus Creek. 12 miles from Woodstock. Vintage airstream trailers, all designed by Kate Pierson of the B52's and her partner Monica Coleman. If you're looking for a funky getaway spot in the woods that's rustic and unique c'mon ya'll if you get us - you'll LOVE us! ... more less
- Also Known As:
- Kate`s Lazy Meadow Hotel Mount Tremper
- Kates Lazy Meadow Hotel
- Hotel Kates Lazy Meadow