I just left Emerson, man what a lovely place! I love coming down for breakfast and seeing if not al but mostly all the same staff, it makes it feel like I'm at home. The front desk staff that I dealt with we're informational and willing do do anything to help me. Matt was very funny, but kept it professional. Everyone seemed to get along. Walking into a place seeing smiling faces just makes you want to come back. This place was absolutely gorgeous! The maitiance staff were always so clean, yet looked like hard working family men. Breakfast at the Phoenix was perfect, Mary was professional, she knew about the area, as did all of the staff, being that most grew up around the area helped plan what I was going to do, Mary helped me with going to Woodstock and even convinced me to go to the spa! Great choice, I loved my massage therapist Jen. She was so smiley and welcoming. The managers here seemed to treat their employees as family. The shops were amazing! So many cute things. To bad the ski shop was not open to cross-country! But it was okay because I was happy that the employees were honest, instead I stayed on site for a lunch, the food was excellent! But the service was not up to par, the woman( or should I say girl) was pregnant, maybe it was her hormones but she was just rude and did not seem to want to help me,when I walked over she was sitting down with her back to me watching tv, I had to say excuse me do you work here for her to even realize I was there, a employee had seem what had occurred and had apologized and assured me that it would not happen again, seeing People at work at their stations was much better then them standing their waiting, the kaleidoscope was magnificent! I loved it, Linda was very helpful, you could tell this is what she loves doing. I'm all about being clean, and every place I went on property was immaculate, the rooms were to die for, the bed felt like a cloud that wrapped you up, great choice, the bathroom was so relaxing, the towels were fluffy, they smelled great and the room was so cozy. I ate at the catamount, the music was so much fun! I would love to come back, I loved the scenery, the staff, the helpfulness, the accommodations and the level of professionalism but still treating you like family. Live this place and the people working there! Defiantly coming back soon!
- Official Description (provided by the hotel):
- The Emerson Resort & Spa is comprised of two hotels, three eateries, an Award Winning Spa and an amazing retail component. We are located in the forever Wild Catskill Forest and provide a great escape for all of our guests, especially city dwellers. The Emerson Spa features a menu of Holistic Wellness, both Western Treatment options and Ayurvedic Rituals drawing from Ancient Indian Healing Wisdom. Our Award Winning Spa includes 10 treatment rooms, 1500 square foot Fitness Center, Relaxation Room, Yoga Studio with Instructor led classes, outdoor Jacuzzi, outdoor Pool, well-appointed locker Rooms with Steam, Sauna and Showers. Breakfast is served daily streamside in our beautiful Phoenix Restaurant which is also a stunning event space. The Catamount Restaurant, considered a local landmark offers streamside family dining in a casual setting. Looking for something quick & easy? Our Country Store Cafe offers breakfast and lunch, as well as delicious treats for those with a sweet tooth. Shop at the Emerson and enjoy Catskill Shopping at its best. Our Country Store is a collection of intriguing shops such as The Emerson Outfitter, Ski Shop, Melina's Boutique, Men's Shop, Up Country, Grandma's Boutique, General Store, Velsani Antiques and our Famous Kaleidostore which houses the World's Largest Kaleidoscope. So if you're looking for Ice-skating, Cross Country Skiing, Snow Shoeing, Trout Fishing or Biking the Emerson Resort & Spa is your Mountain Retreat! ... more less
- Also Known As:
- Emerson Resort And Spa
- Emerson Hotel Mount Tremper
- Emerson Resort Mount Tremper