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“Excellent experience”

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Country Inn & Suites By Carlson, Mount Morris
Ranked #1 of 1 Hotels in Mount Morris
Certificate of Excellence
Shady,NY
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent experience”
Reviewed June 11, 2010

My wife and I came to dayhike in Letchworth State Park. We preferred to stay in a nearby village rather than in the park. From online descriptions, this hotel seemed the best choice.

We found it very satisfactory. Our executive suite bedroom was roomy, with a separate living room/kitchenette. The king bed was as comfortable as any I've slept in. The place was immaculate. We had plenty of towels. Every staff member we encountered was welcoming and helpful. Free cookies, coffee and milk were available 24/7, a boon for round-the-clock noshers like me.

To fulfill my request for quiet, our bedroom overlooked an inner courtyard, away from noise of the elevator, stairway, traffic, and parking lot. A minor irritation was that the walls are probably pretty thin, In the living room I could hear the TV murmuring next door. I travel with earplugs for sleeping, but I didn't need them.

The free breakfast offered hot cereal, bagels, omelets, sausages, practically anything I've ever had for breakfast. The decaf coffee was unusually good. I like attention to detail. The manager of maintenance told me the waffles had been too soft, so for crispyness he had a repairman make the baking cycle 30 seconds longer.

Total price was just under $140 with an AARP or AAA discount. We made reservations on the day we arrived, thus couldn't take advantage of a promotion that gave 15% off if 3 nights or more were booked at least 3 days in advance.

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ClinicCom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
countryinnmtmorris, General Manager at Country Inn & Suites By Carlson, Mount Morris, responded to this review, September 19, 2010
Thank you for your post. We had just revamped our breakfast offerings and are happy to hear of your approval. We now feature locally made Monks Bread baked fresh at the Abbey Of The Genesee just 8 miles away. As for the waffles- we will not serve anything to our guests that we (the staff) wouln't find appealing, that means soggy limp waffles!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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464 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
maryland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 18, 2010

We use country inn and suites all the time and found this one on par with others execpt the rucus in the parking lot at 4 a.M. I do not hold the hotel accountable for the loud argument between some couple outside our first floor window, but i cant beleive that the on duty could not hear the rucus after an hour of it. breakfast as usual. Would have been great if my sleep wasn't interupted..... the hotels location to Letchworth state park is great. alot of outside things to do in the area.. Oh, the argument set off our car alarm at 4:15 am thats pretty bad!!

  • Stayed February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MarylandRooster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah, GA
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 30, 2009

This motel was nice, clean, and comfortable. I was surprised at all the breakfast selections that included waffles, eggs, sausage, yogurt, bagels, milk, juices, and they even had shredded wheat as a cereal selection which is unusual. They also had good cookies in the lobby. Something that was a pleasant surprise is there was a notice that in addition to coffee, guests were welcome to enjoy milk and juice at anytime. It seems over the years that the quality of motels in America has gone down while the relative cost has gone up. I think that is a result of the almost complete domination of the industry by people of foreign ancestry. I would bet that this motel is American-owned because it is clean and in good repair like accommodations from yesteryear. The only reason I didn't give an excellent overall rating is that the price seemed a little high for a Country Inn.

Stayed July 2009, traveled as a couple
Helpful?
2 Thank elsiefromga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indiana
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 29, 2009

The only reason I didn't give this hotel an completely excellent rating was because it is pretty much a no frills establishment with the exception of the breakfast bar which is well done.

The breakfast bar is fairly standard continental fare with some hot foods, but as part of the room charge it was a very nice touch. Free cookies and drinks 24/7 too.

The rooms were a bit worn, but were very clean. The place was quiet and comfortable and made a nice base for visiting Letchworth park.

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank evervescent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 27, 2009

My wife and I were on an overnight anniversary getaway and the hotel was quite comfortable, the staff was friendly and helpful, the room was very clean. The restaurant next door, owned by the same people that own the hotel, was very good also. Our only complaint was that the room was on the first floor, right next to the lobby and we heard EVERYTHING going on in the lobby. I'm not sure why they put us there because the hotel was not that busy. Maybe that was only whirlpool suite they had available. If you stay there, get a room on the second floor!

  • Stayed September 2008, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nybillsfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 2, 2009

If you are looking for a nice countryside hotel in a quiet small town (village) during your tour of the NY state, this hotel offers you a nice, relaxing and friendly stay. Our room was incredibly spacious and clean. The staff were incredibly nice and helpful. We didnt have the time to explore the surroundings as much as we wanted to but we would have liked to stay longer.

  • Stayed May 2008, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AnskuEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 25, 2008

First of all there are onlly 2 motels in Mt. Morris. We wanted to be near Letchworth State park. We looked at the other motel and it was pretty bad. Country Inns was very nice, the people were very warm and helpfu and the room was clean and comfortable.The breakfast was excellent. They offered lots of fruit,juices, cereal, yogurt,eggs, sausage, pastries etc. etc. By far the best motel breakfast I have seen. My husband and I both enjoyed our stay and the price was right. Even gave a discount for AAA or AARP members.We will stay here again, without a doubt.P.S. check in and out times are very convenient. In 3pm, out 12 noon.

  • Liked — very clean, comfortable-over the top breakfast
  • Disliked — Liked everything no complaints
  • Stayed October 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Rosleigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Mount Morris

Property: Country Inn & Suites By Carlson, Mount Morris
Address: 130 N Main St, at Letchworth State Park North, Mount Morris, NY 14510-1028
Phone Number:
Location: United States > New York > Finger Lakes > Mount Morris
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Mount Morris
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Country Inn & Suites By Carlson, Mount Morris 3*
Number of rooms: 60
Official Description (provided by the hotel):
Located at the North entrance of Letchworth State Park, we are the perfect base for the outdoor enthusiast. Miles of trails, geocaching, whitewater rafting, hot air balloon and glider rides, horsebackriding, skiing and sleigh rides. Modern amenities and decor with all the comforts of home. Our hot buffet breakfast is included with your stay along with our fresh baked cookies. Free wireless internet. Pet friendly-per room charge-no weight limits-max 2 per room unless manager approves. ... more   less 
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Also Known As:
Country Inn And Suites By Carlson, Mount Morris
Country Inn & Suites By Carlson, Mount Morris Hotel Mount Morris
Country Inn Mount Morris
Mount Morris Country Inn

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