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“Great View, Mean Staff”

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Wavecrest Oceanfront Resort
Ranked #23 of 39 Hotels in Montauk
A TripAdvisor Member
“Great View, Mean Staff”
Reviewed June 30, 2004

I have to agree with Great View, Mean Staff. When
told the tv doesnt work, and the resturant offered in there special is no longer open, they responded with "oooh reeeally". They are not customer friendly at all ,on the phone or in person. They are very rude, (and you talk about city people). These are just too many problems for an overnight stay.
I would love to go back but not there.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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194 reviews from our community

Traveler rating
    57
    52
    39
    26
    20
See reviews for
76
64
3
2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
A TripAdvisor Member
Reviewed February 9, 2004

The staff both in person and on the phone could not be ruder or less helpful if they tried - the veiw + price are good - but the pillows and the help were bad- very very bad!!!

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Montauk hotels

A TripAdvisor Member
Reviewed February 2, 2004

Great accommodations, great uncrowded beach, with beach chairs set up where you like, but found the staff lacked in customer service skills, found them unfriendly.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed January 12, 2003

My husband and I went to Montauk for our first family vacation with our 18 month old twin girls. We were very dissappointed with the cleanliness of the hotel.Since the girls were so small they often wanted to just crawl around on the rug and ended up with black hands, knees, and backsides. It was very sad to see that we spent all this money only to find that the hotel is not properly cared for. There was also no place to get a late night snack therefor we had to be sure our little refridgerator was well stocked. We won't be spending anymore time at this resort.

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A TripAdvisor Member
Reviewed May 25, 2002

Catch the Wavecrest when they have their spring and fall specials--a good deal, which includes dinner and breakfast. The rooms are casual, but clean, bright and have a great view of the ocean. Just a couple of miles from town!

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wavecrest Oceanfront Resort

Property: Wavecrest Oceanfront Resort
Address: 170 Old Montauk Hwy, Montauk, NY 11954-5049
Location: United States > New York > Long Island > Hamptons > Montauk
Amenities:
Beach Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Montauk
#16 On the Beach Hotel in Montauk
Price Range (Based on Average Rates): $$$$
Number of rooms: 75
Reservation Options:
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Also Known As:
Wavecrest Oceanfront Hotel Montauk
Wavecrest Oceanfront Montauk

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