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Sands Motel
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Reviews (145)
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All reviewsacross the streetthis is our go to placebasic roommusic festivalrooms are cleanclose to townsandalsstepsseason
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57 - 62 of 145 reviews
Reviewed July 30, 2013

We booked a vacation for an early weekend this June 6th, 7th check out 8th. My dad is 79 years old, and this is all he has talked about for months. He was so excited to go to Montauk.My sister went to pick him up that morning and he had 103 fever, chills and was disoriented and couldn't talk. We immediately took him to the Emergency room.. and he was admitted to the hospital a few hours later.
I immediately called The Sands and spoke to one of the owners(sisters) and explained the situation, at approxiamately 10:00 am Friday morning. they said there was absolutely nothing they could do, and my dad would lose his $350 deposit. I called them back and asked that since he was admitted to the hospital and I have documented medical proof , would they be so kind as to give us our $350 CREDIT to a different night... even off season. They said NO!
What type of customer service is this... Where is their humanity..

Stayed: June 2013, traveled with family
6  Thank JMVBAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2013

Drove out to Montauk over the 4th for a spur of the moment getaway. Packed overnight bags
just in case & the Sands Motel had a 2 night vacancy. Very impressed with the very, very clean
room & the view of the ocean from the balcony was superb. Great location, across from the beach & minutes away from stores & restaurants. And oh what a nice & large bathroom. Also staff friendly & so were our next door guests. Would definitely recommend the Sands to family & friends. Looking forward to staying there again in the near future.

  • Stayed: July 2013, traveled with family
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Thank Micheul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diane11954, Manager at Sands Motel, responded to this reviewResponded July 25, 2013

We are so glad that you enjoyed your stay! We certainly look forward to your visiting with us again!

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Reviewed July 12, 2013

Last weekend we had the pleasure of staying in room 12 which was exactly what we had expected for the price. The room was clean, AC worked well and the staff were amazing to us. We checked out at 11am on Sunday and needed to use facilities to get ready for dinner that evening and they kindly let us use their office bathroom (3 women!) to get ready. The gentleman behind the desk even offered an extension cord so we could use a hair dryer. very nice and accomadating. We were so pleased and look forward to returning in a few weeks!!!

  • Stayed: July 2013, traveled with friends
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Thank lisa s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diane11954, Manager at Sands Motel, responded to this reviewResponded July 25, 2013

We are so glad that you enjoyed your stay!

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Reviewed July 8, 2013

It's convenient, the room is very clean and the shower is also good - not large but bigger than some other showers in other Montauk Motels. A short little walk across to the beach. We had the lower level room - next time might upgrade to the upper balcony where you can see the ocean.

  • Stayed: July 2013, traveled as a couple
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1  Thank CRZAcolor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diane11954, Manager at Sands Motel, responded to this reviewResponded July 25, 2013

Dear CRZAcolor,

We are so glad that you enjoyed your stay. In noting that you might chose the upper deck next time please also note that along with the view of the water there is also a much larger bathroom that would have bathtub and shower. Room itself is also much larger. We look forward to having you as our guest again. Thank you!

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Reviewed July 8, 2013

Just left yesterday after a 4 day 4th of July stay. Was there with 4 family members. Have been going to the Sands for a dozen or so years. The staff is excellent, the rooms are immaculate and the pool is refreshing and clean. The fireworks were fantastic! Cross over the dunes and you are on the ocean beach! Close to everything. Very relaxing! Great place to stay. I'll be going back next year for sure. Danny D.

Room Tip: Second floor rooms have an ocean view over the dunes. The cottage is a great bargain.
  • Stayed: July 2013, traveled with family
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Thank Daniel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diane11954, Manager at Sands Motel, responded to this reviewResponded July 16, 2013

Dear Mr. D,

Thank you so much for your review. It was a pleasure seeing you and your family again. We continue to work very hard to insure that you have a pleasant stay. We look forward to seeing you and your family again next year.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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