Long story short; Go Somewhere Else!
Terrible hospitality, very rude
Management always seems to be “watching” you’re every move, very uncomfortable and weird.
Small dingy very aged rooms
Broken smelly refrigerator
Expensive ($300 + 35 (+tax) for any guest which steps foot on premise)
Great location… that’s about it
This place is the opposite of a diamond in the rough. I’m a long time Montauk weekender and make multiple trips per year for the; fishing, surfing, diving, hanging on the beach, food, nightlife, etc.
I stayed here with my fiancé and her friend recently and it may have been the worst hotel experience I have ever had. If it wasn’t for the excellent location, beautiful weather, and multitude of outdoor activities I probably would have left upon arrival.
I went to Montauk with loose plans of fishing and then potentially meeting my fiancé and staying the night. Well after I was done fishing I got word that she made it to town with friends and that she booked a room for the night at the Sands Motel ($300). I pulled into an empty hotel parking lot around 4PM and was immediately greeted in the lot by a pair of henchman looking guys with folded arms and stone face glares… I thought this was odd so I just kind of walked right by them up to the room.
When I walked into the room I immediately noticed how dingy it was; slight smell, poor lighting, extremely dated décor and brown carpets. The beds were OK though and the balcony was kind of nice. The bathroom was very tiny and they had an old navy type stand up shower. There was some weird ½ kitchenette with a broken refrigerator which also had a poor smell to it. But it’s Montauk and this is somewhat expected in an old hotel.
Well I got cleaned up and ready for dinner, we were in a good mood and both had a great day so far. When I walked to my car to put some of my gear away I was immediately bombarded by the men I saw previously and two women who I am guessing were the management? Anyways they started questioning and interrogating me, I told them I was a guest, and was going to stay with my finace and her friend for the night. They told me I was not registered so I had to leave the property immediately or pay them upwards of $40. I would have been fine paying this if they explained it to me in a respectful manner (although I thought $300/night was already more than enough). At the time I was a little confused and didn’t really understand what was going on… all I know is that they were extremely rude and brazen. Not the kind of stuff you want to deal with while on vacation. They accepted my $35+tax and then continued to give me an attitude. After I left the office the woman ran down my fiancé and started yelling at her about the room and the amount of guests, then she started to harass another friend we were with who was staying down the road at sole east, demanding she too pays $35+tax or leave the property. When I pay upwards of $340 per night I can invite whomever I want to hang out or use the bathroom thank you very much.
For the remainder of our stay it seemed like we were constantly being watched, every time we came back to the room or car they would greet us with a cold stare like we were doing something wrong. They were ALWAYS watching us. We’re fairly young 26-27 but not that young, and it’s not like we’re crazy party people or that we were trying to pack 10 people in the room like a flop house. The next day after the 11 AM check out we left the cars in the lot (which was empty) and went to the beach until 1 PM or so, it seemed like they didn’t like this either… we just avoided them and left.
My advice to the management is to get with the times! Montauk is a changing place and a lot of competition is popping up for better or worse. To be a successful business you need to treat your customer’s right! That’s obviously not the case for at least 50% of the folks that stay here (based on reviews). If you’ve had a bad experience with a customer than brush it off; most people who come to Montauk aren’t trying to trash your place and turn it into a flop house, they are there to enjoy themselves and catch some rest and relaxation. Good luck, because the beauty of the internet is that truth gets out.
- Official Description (provided by the hotel):
- Sands Motel is 75' from the beach and located in the village of Montauk. The Sands Motel is a family friendly property with a 50' swimming pool, swing set, shuffleboard, spacious lawn and picnic tables as well as BBQ grills for your family's pleasure. All rooms have cable TV, FREE WiFi, refrigerators and a/c. We also have a variety of fully equipped efficiencies as well as suites with one separate bedroom, living room and kitchens as well as a newly renovated two bedroom cottage. ... more less
- Also Known As:
- Sands Motel Montauk
- Sands Hotel Montauk