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“Great staff”
Review of Surf Club Resort

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Surf Club Resort
Ranked #13 of 39 Hotels in Montauk
Certificate of Excellence
Reviewed September 4, 2012

We recently stayed for 8 nights. The staff was terrific and helped to make the trip amazing. we had a minor issue with our bed the first night, but they fixed it and upgraded us to an ocean front room. I was told that all the units are going to be renovated which will certainly enhance the exprience. All you can ask for is a management that helps and works to continously improve SC.
It was really an easy experience for our three children (6, 9, 11) who felt very safe and comfortable here. The location in general is unbeatable.

  • Stayed: August 2012, traveled with family
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1  Thank Andreas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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147 - 153 of 208 reviews

Reviewed September 2, 2012

In all the years I have been going to montauk this hotel is the most beautiful, cleanest, accommodating with the perfect location. You do not want to leave. We had a 2 bedroom duplex and it was comfortable, clean and accommodating. The 1 bedroom duplex is nice as well. Has a Kitchen, pull out couch in living room and clean bathroom. All updated and roomy. Pool is heated and many chairs and tables to sit at. Beach is few steps away and gorgeous. Can't wait to go back.

  • Stayed: August 2012
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1  Thank jjka2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2012

2012 was my family's 6th straight year coming to Montauk. We've chosen to stay at the Surf Club each year as its in an excellent location with all of the amenities that I'd expect in an oceanfront resort. Very accommodating staff who recognised us as returning guests. Oceanfront units that couldn't be any closer to the beach. We especially like that we can walk into town but still have the privacy that some of the other resorts in Montauk Village don't have... We will be back again next July!

  • Stayed: July 2012, traveled with family
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4  Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2012

Have been coming to this club for years...
Having requested Ocean Front accomodations, we had some issues with the Unit.
However, every issue that could be addressed was addressed by the Manager Bill and Staff. They did a great job.
Manager Bill was very pleasant and did what he could.
However, this particular OF Room needs to be refurbished by owner! It is not the manager or staff's fault if room is sub-standard for price.

  • Stayed: July 2012, traveled with family
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Thank hotel g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2012

In need of a complete makeover - the only thing this place has going for it is the proximity to the beach. Furniture old, broken; carpets smelly. Front desk rude and not accomodating at all. We have gone her for about 15 +/- years (not every year) but i would say 5 - 7 times, and have seen the it deteriote in front of our eyes, it is sort of sad really

we will not be back until we hear about $$$ being put back into the rooms

  • Stayed: June 2012, traveled as a couple
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Thank longisland_NYKleo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2012

We have stayed at the surf club for the last few years. You can't beat the location, steps away from the ocean and they supply Towels, chairs and umbrellas. Very family oriented, and they have a life guard at the pool. You are able to walk into town and shop, eat, etc. The units themselves are all identicail, albeit they are individually owned. Some of them are updated (granite, stainless steel appliances, upgraded furniture, etc), while others were last updated in the 90's. You really can't choose, because most of the time the unit you are booked in ahead of time, may not be the unit you get. ( the owner takes precedence if they want it). All in all, you are there for the location, not the room. We stayed with 5 other families and all of the rooms had different things that were updated (#58 and #86 were the nicest). We would each take a turn making lunch and then go out for Dinner (without the kids :) ). There is a grocery market in town (IGA), but it's super expensive. Bring groceries from home, and stuff your refridgerated items in a cooler. There's a chance you may be able to check in earlier. The Point restaurant is good place for pub type food. We will return next summer to the Surf Club!

Room Tip: Regardless of room rates (ocean, pool or garden) there is only one walk way to the beach. Save your...
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  • Stayed: July 2012, traveled with family
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2  Thank Max02215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2012

We booked ourselves here for the Memorial day weekend and had the worst experience of our life. The room was barely passable , the furniture was old and chipped in places , the carpets smelled and the sofa bed was the flimsiest apology of one with old thin creaky mattress.

Our family was perfectly fine when we reached there but in the night our 18 month old started coughing and over the night it turned into a fever followed by a non stop hacking cough. We had a miserable night, could not take his suffering any more and decided to check out the next morning to take him back to his doctor in Manhattan. The front desk was completely unsympathetic and the Manager Bill worse - he absolutely refused any kind of refund and muttered something about maybe giving us credit for stay for the next time- we have yet to hear from him after that.

Even if they did give us the credit , we would not return- the doctor advised that our baby had an allergic reaction most likely to carpet/mattress mites & molds- common when they've not been cleaned or changed in ages!

  • Stayed: May 2012, traveled with family
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1  Thank shalu72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Surf Club Resort

Address: 20 Surfside Ave, Montauk, NY 11954-5351
Phone Number:
Location: United States > New York > Long Island > Hamptons > Montauk
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Swimming Pool
Hotel Style:
#4 Top resorts Hotel in Montauk
#11 On the Beach Hotel in Montauk
Price Range: $159 - $878 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Surf Club Resort 3.5*
Number of rooms: 92
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Also Known As:
Surf Club Hotel Montauk
Surf Hotel Montauk
Surf Club Montauk
Surf Resort Montauk
Surf Club At Montauk

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