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“Solid, albeit a little dated in-room”

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Hampton Inn Middletown
Ranked #1 of 9 Hotels in Middletown
Certificate of Excellence
Reviewed September 21, 2012

Great location for food and shopping, easy access to NY-17 and I-84. Friendly desk and breakfast nook staff. There is a bit of an oddity with regards to noise - the restaurant nextdoor plays bar music at odd afternoon/evening/night hours. My night was not as bad it seems considering other reviews. There is a lot more food one more exit up towards Middletown, but in a pinch Outback and Blue Martini (?) are walkable.

  • Stayed: September 2012, traveled on business
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1  Thank originalXfactor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MLTNY, General Manager at Hampton Inn Middletown, responded to this reviewResponded October 10, 2012

On behalf of our entire team, thank you for taking time out of your day to post your review. You'll be happy to know that the restaurant with the loud music has closed down and will re-open as a more family friendly restaurant. We hope you enjoy the peace and quiet during your next visit. We look forward to welcoming you again soon.

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537 - 543 of 638 reviews

Reviewed September 20, 2012

Convenient to NYS 17 and I-84. Easy access. Quiet, clean and comfortable. Rate includes breakfast with wide selection of foods. Popular table-service restaurants are nearby. Front desk staff is friendly and efficient.

  • Stayed: September 2012, traveled with family
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Thank lamblf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MLTNY, General Manager at Hampton Inn Middletown, responded to this reviewResponded October 10, 2012

Thank you for providing your feedback from your recent visit to Middletown, NY. We are thrilled with your kind response. We look forward to seeing you again soon.

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Reviewed September 18, 2012

I stayed here for a recent business stay in Middletown. I was here for a week and I have stayed at a bunch of different Hilton properties.

The Good: Clean Rooms, Large TV with lots of Channels, and I thought the breakfast was good. The gym was standard for a hotel. The pool area looked nice but I never swam. A few chain restaurants that you can walk too and a mall within a few minutes’ drive.

The Bad: I thought the hotel looked very outdated and could use some remodeling (think 1970's). The rooms seem standard but the bathrooms seemed smaller than usual. I thought the staff especially in the afternoon was unfriendly especially one girl Jennifer at the front desk who was on her phone while I was checking in. I did not get my laundry back at the promised 7 pm time, but it was available later that night. My friend had even a bigger debacle with his laundry in which they couldn't locate his laundry and he had to call the laundry service in hopes of finding it. Small Pet Peeve but the TV took forever to change channels and for the new image to come up on the TV (probably not Hampton Inns fault).

  • Stayed: September 2012, traveled on business
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1  Thank Sjduke33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MLTNY, General Manager at Hampton Inn Middletown, responded to this reviewResponded September 19, 2012

Thank you for taking the time to share your feedback. It is truly vital to hear from our guests so that we may make improvements. I'm encouraged to see there were several good points from your stay with us. I'm also happy to report that we do have some planned upgrades to our hotel this coming winter, including the bathrooms. We have already addressed the issues that arose from the dry cleaning and are positive we will not experience similiar incidents moving forward. Also, thank you for advising us of your guest service concerns. We intend on addressing this immediately. If you have any additional feedback on what we can do to make your next visit more enjoyable please contact me at your leisure. We welcome the opportunity to provide you with a more pleasant experience next time.

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Reviewed September 17, 2012

We stayed over Labor day while we were attending a wedding. The front desk service was great with any additional questions we had. The room was clean and housekeeping was wonderful and friendly. Parking was safe and easy with many attractions close by. We will stay here again when visiting the area.

  • Stayed: September 2012, traveled with friends
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Thank Rachy817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MLTNY, General Manager at Hampton Inn Middletown, responded to this reviewResponded September 19, 2012

We eagerly await your return visit to Middletown and the Hampton Inn. Your excellent feedback is truly valued. Please contact us soon to experience the Hudson Valley in autumn. It's definately the best season to visit.

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Reviewed September 12, 2012

I am a HHonors diamond and a fan of Hampton properties. This location in Middletown, NY did not disappoint. The staff was friendly and the lobby features comfortable seating, a big TV and hot drink bar (with a nice selection of free magazines and newspapers). What the gym lacked in size was made-up with a top-quality Precor treadmill, elliptical and free weight rack. The rooms are clean, featuring free Internet, fresh linens and large LCD TVs. For the price, you'll be hard-pressed to get a better room off this exit. Very happy with my choice.

Stayed: September 2012, traveled on business
1  Thank Friendaza1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MLTNY, General Manager at Hampton Inn Middletown, responded to this reviewResponded September 19, 2012

Thank you for providing us with your valuable feedback. We're delighted to have been your hotel of choice off our exit. We are all looking forward to your return visit.

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Reviewed September 6, 2012

We were in the hotel for 4 nights. Rooms were clean, lobby very pleasant and moring
breakfast very nice.
The staff really made this hotel a very pleasant visit. Nora in the breakfast room was so
helpful, front desk people all so pleasant and even the housekeeping staff were there to make
sure your stay was great. On top of all that the price was a good value.
Thank you all.

  • Stayed: September 2012, traveled with family
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Thank B P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MLTNY, General Manager at Hampton Inn Middletown, responded to this reviewResponded September 19, 2012

Guest feedback is such a valuable part of our business. Thank you for taking the time to share your experience. The entire staff was delighted to see your response. Nora was especially thankful to see her "name in lights". We hope to see you again soon.

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Reviewed September 1, 2012 via mobile

I'm a big supporter of the Hampton Inns and you can always count on a clean room and clean hotel. This one didn't disappoint but the only little "complaint" I have is that they could use an update. This is nit picky I realize but the bathrooms and rooms are a bit tired. This wouldn't prevent me from staying here again, just an observation. You can't go wrong spending a night here.

  • Stayed: August 2012
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Thank CJBurbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MLTNY, General Manager at Hampton Inn Middletown, responded to this reviewResponded September 2, 2012

Thank you for taking the time to provide your feedback. We appreciate your honesty in regards to the bathrooms. There are some planned updates in the works for this coming winter. Your loyalty to Hampton Inn is appreciated. Please contact us if we can do anything to make your next stay more enjoyable.

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Additional Information about Hampton Inn Middletown

Address: 20 Crystal Run Xing, Middletown, NY 10941-4045
Phone Number:
Location: United States > New York > Middletown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Middletown
Price Range: $103 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Middletown 2.5*
Number of rooms: 127
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Also Known As:
Hampton Inn Middletown Hotel Middletown
Middletown Hampton Inn

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