When my husband and I went into the room, the first thing we noticed was the foyer light wasn't working correctly. It flickered continuously . I became more curious and went to check bed sheets and bathroom. The main issues were long black hair ( I have medium length auburn and my husband has short black) on the bed sheets and on a clean towel in the bathroom. I looked no more and went to call the front desk. The phone didn't work. I just went down myself. May, the very nice staff member called housekeeping and eventually we were moved to another room and given 2 bottles of water,2 bags of chips ,2 free breakfasts and an extra towel. Now the breakfast. Very good! I'm not a fan of Wolfgang Puck coffee. But, Ricardo helped make a better cup of coffee for me . He is a superb waiter and he and Paul are excellent workers.
I'm able to give this hotel 4 stars because of the staff and because once our problem was resolved (just changing our room was enough (we were there 2 nights), we had no further issues :)
- Official Description (provided by the hotel):
- Discover all that Middletown & Goshen have to offer at the convenient comfortable Holiday Inn, Middletown NY. You are at the heart of everything with shopping, dining and entertainment options nearby. You are within a short drive of Woodbury Commons Outlets, West Point Military Academy, Orange County Choppers & the Catskill Mountains.Getting there has to be fast and convenient too. Only 15 miles from Stewart Airport (SWF) you ll spend less time in traffic and more time doing what you came to Middletown, NY to do. And there is easy access to Route 17, & Interstates 84 & 87.Whether you re coming to Middletown for business or just for fun your room at the Holiday Inn Middletown is your personal retreat. You ll have room to work, relax, and make the most of your day. Amenities such as high speed internet, work center, plush towels and luxurious bedding mean every night is a great night and every day starts right. All rooms also feature Refrigerators, Microwaves and personal in room safes. You can take a swim in our indoor & outdoor pools. Enjoy a workout in our Fitness. Relax with a cool one at the Crystal Run Bar & Grill. And when it s time to dine you can enjoy a dining adventure at The Bavarian Garden. Start your day off in the morning with our wonderful complimentary hot breakfast. The best of Middletown is waiting for you at the Holiday Inn Middletown-Goshen. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Middletown Hotel Middletown
- Middletown Holiday Inn