I've stayed in many Holiday Inn hotels and hence expected the same quality at this 3 star hotel. However, to my unfortunate dismay, we had smoking rooms so the smelled gave me nausea. It was fully booked so we didn't ask to change the rooms because we wouldn't have any. I don't know how all the hotels and rooms can be fully booked. If demand was so high, we would expect to see more hotels and accommodations around Woodbury Premium outlets - that's why we were there. By the way, it is a 20 minute drive from this Holiday Inn to the outlet mall.
The floors had gum and black stains, and even some burnt marks from cigarettes I believe. The toilet was old, and cracked at some places too. I won't be so unforgiving if it was clean, but as it was not clean it made the stay rather uncomfortable. The price was not cheap too for a considerably outskirt place, but there was Outback Steakhouse, Chili's and T.G.I.F nearby.
We did not use any of the facilities in the hotel. Though they provided free wi-fi services, it couldn't work and the staff did not help or were not able to help. Breakfast was a buffet style but the milk for cereal was never refilled, and there is not much of a selection. My experience at Holiday Inn Express was better.
- Official Description (provided by the hotel):
- Discover all that Middletown & Goshen have to offer at the convenient comfortable Holiday Inn, Middletown NY. You are at the heart of everything with shopping, dining and entertainment options nearby. You are within a short drive of Woodbury Commons Outlets, West Point Military Academy, Orange County Choppers & the Catskill Mountains.Getting there has to be fast and convenient too. Only 15 miles from Stewart Airport (SWF) you ll spend less time in traffic and more time doing what you came to Middletown, NY to do. And there is easy access to Route 17, & Interstates 84 & 87.Whether you re coming to Middletown for business or just for fun your room at the Holiday Inn Middletown is your personal retreat. You ll have room to work, relax, and make the most of your day. Amenities such as high speed internet, work center, plush towels and luxurious bedding mean every night is a great night and every day starts right. All rooms also feature Refrigerators, Microwaves and personal in room safes. You can take a swim in our indoor & outdoor pools. Enjoy a workout in our Fitness. Relax with a cool one at the Crystal Run Bar & Grill. And when it s time to dine you can enjoy a dining adventure at The Bavarian Garden. Start your day off in the morning with our wonderful complimentary hot breakfast. The best of Middletown is waiting for you at the Holiday Inn Middletown-Goshen. ... more less
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- Also Known As:
- Holiday Inn Middletown Hotel Middletown
- Middletown Holiday Inn