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“Good For One Night”

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Microtel Inn & Suites by Wyndham Middletown
Ranked #4 of 9 Hotels in Middletown
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706 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 8, 2013

I, unfortunately, stayed at this hotel for an entire weekend. The very first night we tried to switch to another hotel but they were all booked so we were stuck. This is by far the WORST hotel I have ever stayed! It was so bad, I thought for sure I was on candid camera or punk'd. Let me explain:

There was food on the floor of the hallway leading to our room - some sort of noodles clustered in a pile. The halls and rooms were dingy and filthy. The front desk clerk seemed odd - like the Bates Motel odd. The bed was as hard as a rock. My husband even tried to sleep on the dingy floor to avoid the hard bed. The bathroom was also dingy, and towels were a scarce resource. The tv was an old tube television set up high on top of a dresser and, of course, the remote control didn't work. The hotel was freezing in midwinter. The walls were thin and dirty. Then to top it all off, mid weekend the elevator stopped working. To be fair, you could ride down but you couldn't ride up, and there was no signage to warn the guests of this "little" problem. Indeed, my 69 year old mother was stuck in the lobby for a while due to her bad knees. ADA be damned, right Microtel?! Do not waste your money. You couldn't pay me enough money to endure that hellish experience again.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bawesome2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmmicrotelmdltwn, General Manager at Microtel Inn & Suites by Wyndham Middletown, responded to this review, February 13, 2013
Thank you for taking the time to comment on Trip Advisor about your recent stay. I was troubled to see you had so many issues and complaints regarding your stay in November. We take complaints such as this very seriously and I wish you would have given us the opportunity when you were here to fix the problem.

I would like for you to call me directly at 845-692-0098 at your convenience so that we can discuss your stay further. I look forward to hearing back from you.

Lara Licata
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colebrook, New Hampshire
Level 6 Contributor
425 reviews
193 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
Reviewed February 7, 2013 via mobile

I really enjoy my stay there...

Nice small room with good wifi and very comfortable bed...

Great customer service... Business center and complimentary basic breakfast... Eggs, English muffin, tea, coffee, oatmeal and more....

Great for quick business trip and for single sales rep....

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank benoitleblanc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Middletown

Property: Microtel Inn & Suites by Wyndham Middletown
Address: 19 Crystal Run Xing, Middletown, NY 10941-4044
Phone Number:
Location: United States > New York > Middletown
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Middletown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Middletown 2*
Number of rooms: 80
Official Description (provided by the hotel):
Lovely 80 room budget/economy hotel located in Middletown, NY. Located just minutes from Stewart International Airport, West Point, Woodbury Common and Shawangunk Wine Trail.Our property is happy to offer you a clean comfortable room as well as free Continental Breakfast, free Wi-Fi, free local and long distance calling withing the Continental U.S. Cable TV including HBO, Pet friendly. Earn Wyndham Rewards when you stay! ... more   less 
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Also Known As:
Microtel Inn And Suites Middletown (Wallkill)
Microtel Inn & Suites Middletown (Wallkill) Hotel Middletown
Microtel Middletown
Microtel Hotel Middletown Wallkill
Middletown Microtel

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