We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Outstanding in every way”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton Long Island/Huntington
Ranked #2 of 4 Hotels in Melville
Reviewed November 2, 2012

Living on Long Island I am effected by the aftermath of Hurricane Sandy. My home and office are without power or internet, my home without heat. The Hilton has opened it's arms and doors to countless people who lost everything in the storm and those of us who just need a warm place to work.

Their newly renovated lobby is very "work friendly" with work stations and fast internet at a reasonable cost. For the past 3 days I have worked here along side many other in the same boat as I. The staff could not be more accommodating - helping people get onto the internet, making sure they have wait staff coming around to see if we need anything, stocking the cafe so there are plenty of grab and go AND just generally understanding as that I am going to be taking up this spot all day and not pushing me out to accommodate other guests.

In fact, today as I arrived, they were setting up additional small tables and chairs around the lobby and conference area near outlets so more of my fellow displaced workers can do what we need to do.

As a meeting planner, I can't tell you what these things mean to me. The next time I am planning an event on Long Island, I know which hotel I will be bringing the business to.

Three cheers for the Hilton Long Island/Huntington - way to be a community leader.

  • Stayed: November 2012, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
1  Thank Dianne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EllenRuane, General Manager at Hilton Long Island/Huntington, responded to this reviewResponded November 8, 2012

Dear Dianne H:

Thank you for your wonderful review. I was pleased to learn we were able to serve you during Superstorm Sandy. I am happy to learn you found our newly renovated lobby to be "work friendly". That is important to us and it is what the designer intended it to be. Thank you for your kind words! We are happy that you enjoyed your stay. Our staff aims to make each guest’s stay comfortable, convenient, and relaxing.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (884)
Traveler rating
Traveler type
Time of year
Language
  • More languages

871 - 877 of 884 reviews

Reviewed October 25, 2012

This was my second time staying at this hotel. I never intended on staying here again because my last stay wasn't the greatest, however I stayed before the remodel so I figured I would give it another trip. Not to mention, it's in the right location for my business trips.

First glance, the lobby looked great. I was on the executive floor, but the lounge was still under construction so I did not get to use it. The front desk did tell me there was a temporary one, but there were no signs and I never found it.

Once I got into the room I was impressed. The room was nicely remodeled, very modern and cool. Then I went into the bathroom... What a disappointment. They redid the entire hotel and did not touch the bathrooms. The same dingy shower curtain was hanging. The shower tiles looked like they had be re-grouted over and over for centuries. The shower/tub does not drain properly so when you shower, you stand in water at least up to your ankles. A newly remodeled bathroom would not be like this. I also had some towels that were stained. Really? Now for the bed - it was comfortable but the comforter had a cigarette burn on it. In a non-smoking room, this was a turn off.

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank technogal22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EllenRuane, General Manager at Hilton Long Island/Huntington, responded to this reviewResponded November 8, 2012

Dear Levi22:

Thank you for giving us another opportunity to stay after our renovation. I am sorry our executive lounge was relocated to another floor while we were renovating. We did reopen in early October. I was pleased to read that you were impressed with our rooms. I do apolgize that there was a burn in the comforter. I have shared your feedback with our housekeeping team in an effort to improve our performance. Thank you for staying with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 19, 2012

Arrived at the front desk to check in and the employee (Maryann? evening shift/10pm on a Tues.) greeted me with an attitude. She seemed annoyed and irritated for some reason and decided to take it out on me. One of the worst attitudes ever! I actually called about a month prior to my conference to request a room on the first floor because of my dog. When I asked her about my request, she became enraged and stated that she already processed me for another room/floor and slammed the room cards down on the front desk. As I attempted to engage her about the discrepancy she stormed off shaking her head and mumbling. The customers next to me couldn't believe what had just happened...commenting in disbelief. If I wasn't so tired I would have left and checked in at another hotel. Next, I get to my room and 2 of the lamps were missing lightbulbs, toilet seat wasn't even fastened on, bath tub wouldn't drain, room smelled moldy and the AC didn't work properly. The highlight of my stay was the constant construction going on in the neighboring rooms and entire floor. Bed Bugs wouldn't even stay at this place! Absolutely ridiculous!

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Cosmetic Doc S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EllenRuane, General Manager at Hilton Long Island/Huntington, responded to this reviewResponded October 26, 2012

Reviews such as this are taken very seriously. Guest has been contacted privately through private email.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2012

This was an 'OK' Hilton. It's not one of the new modern ones but it was 'OK'.
The room we had was a great layout with a separate lounge/dining area so lots of space to lay out luggage when trying to repack (as we do quite often when working away form home for weeks on end!)

The bathroom was the worst thing - there was no 'hot' water. The shower was just over warm - Bearable but not great. It was clean but tired.
Also during both nights we noticed the smell of cigarette smoke coming through the vent in the bathroom which, being non smokers, was disgusting.

The AC was not great. I like a cool/cold room at night and ended up leaving the windows open to try and create a draft.

We are living in and out of hotels at the moment due to work and didn't get around to complaining about any of these problems - (I usually do!) so in fairness I shouldn't really complain as I didn't complain to the staff!

Which brings me to 'the staff' - the women on reception were not great. We asked them to book us the shuttle and they did - then they cancelled it while we waited outside. There was no explanation as to why they did this - just a 'sorry, we will call him back'.

We had breakfast in the room both mornings so can't comment on the help yourself breakfast. Room service breakfast was ok and the staff were very polite and cheerful.

The shuttle driver was totally cool and very helpful. Taking the time to explain the best tickets to buy to get into the city.

Would I stay again? Probably, as I think it is probably the best in the area.
But I'd much prefer a modern style hotel with modern bathroom.

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank catblackcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EllenRuane, General Manager at Hilton Long Island/Huntington, responded to this reviewResponded November 8, 2012

Dear Catblackcat:

I am disapointed that you did not find our hotel to be modern. We recently renovated our entire hotel with a contemporary design. I was pleased to learn you found our rooms to be clean. I appreciate you writing that you would stay with us again, because you think we are the best hotel in the area. Thank you for being our guest.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 28, 2017
Google Translation

Room Tip: Les chambres sont calmes
See more room tips
  • Stayed: September 2017, traveled solo
    • Value
    • Rooms
    • Service
Thank Denis1960-53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gus M, General Manager at Hilton Long Island/Huntington, responded to this reviewResponded September 29, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2017
Google Translation

  • Stayed: January 2017, traveled on business
    • Value
    • Rooms
    • Service
13  Thank Christian_Schneider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded August 22, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2017 via mobile
Google Translation

Stayed: August 2017, traveled with family
Thank jangron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gus M, General Manager at Hilton Long Island/Huntington, responded to this reviewResponded August 11, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Melville
1.4 mi away
Melville Marriott Long Island
1.6 mi away
Hilton Garden Inn Melville
0.1 mi away
Extended Stay America - Long Island - Melville
Show Prices
Show Prices
Show Prices
1.6 mi away
Homewood Suites by Hilton Melville - NY Hotel
2.4 mi away
Courtyard Republic Airport Long Island/Farmingdale
1.8 mi away
Four Points by Sheraton Melville Long Island
Show Prices
Show Prices
Show Prices

Been to Hilton Long Island/Huntington? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Long Island/Huntington

Address: 598 Broadhollow Rd, Melville, NY 11747-5002
Phone Number:
Location: United States > New York > Long Island > Melville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Melville
Price Range: $143 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Long Island/Huntington 3.5*
Number of rooms: 302
Official Description (provided by the hotel):
The Hilton Long Island has completed a multi million dollar renovation. The lobby was completely made over and now boasts a brand new front desk and state-of-the-art business center. All guest rooms, suites and corridors were enhanced to meet the expectations of our guests. Guests can work out in a totally revamped fitness center fitted out with state-of-the-art Precor gym equipment. Both guests and locals now can enjoy fine, Mediterranean dining at the brand new basil’s BISTRO or enjoy a glass of world-class wine or cocktail at the new 45-foot bar at basil’s Lobby Bar. For those on the go, there’s basil’s EXPRESS, a fully staffed convenience store offering coffee, Danish, bagels, sandwiches, wraps and other good food ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline, Travelocity, Expedia, Hotels.com, Hotwire, Orbitz, Cheap Tickets, Cancelon, TripOnline SA and getaroom.com so you can book your Hilton Long Island/Huntington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Long Island / Huntington Hotel Melville
Melville Hilton
Hilton Melville

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing