Arrived at the front desk to check in and the employee (Maryann? evening shift/10pm on a Tues.) greeted me with an attitude. She seemed annoyed and irritated for some reason and decided to take it out on me. One of the worst attitudes ever! I actually called about a month prior to my conference to request a room on the first floor because of my dog. When I asked her about my request, she became enraged and stated that she already processed me for another room/floor and slammed the room cards down on the front desk. As I attempted to engage her about the discrepancy she stormed off shaking her head and mumbling. The customers next to me couldn't believe what had just happened...commenting in disbelief. If I wasn't so tired I would have left and checked in at another hotel. Next, I get to my room and 2 of the lamps were missing lightbulbs, toilet seat wasn't even fastened on, bath tub wouldn't drain, room smelled moldy and the AC didn't work properly. The highlight of my stay was the constant construction going on in the neighboring rooms and entire floor. Bed Bugs wouldn't even stay at this place! Absolutely ridiculous!
- Official Description (provided by the hotel):
- The Hilton Long Island has completed a multi million dollar renovation. The lobby was completely made over and now boasts a brand new front desk and state-of-the-art business center. All guest rooms, suites and corridors were enhanced to meet the expectations of our guests. Guests can work out in a totally revamped fitness center fitted out with state-of-the-art Precor gym equipment. Both guests and locals now can enjoy fine, Mediterranean dining at the brand new basil’s BISTRO or enjoy a glass of world-class wine or cocktail at the new 45-foot bar at basil’s Lobby Bar. For those on the go, there’s basil’s EXPRESS, a fully staffed convenience store offering coffee, Danish, bagels, sandwiches, wraps and other good food ... more less
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- Also Known As:
- Hilton Long Island / Huntington Hotel Melville
- Melville Hilton
- Hilton Melville