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“Average Hilton”

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Hilton Long Island/Huntington
Ranked #2 of 4 Hotels in Melville
Cheshire, UK
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Average Hilton”
Reviewed October 18, 2012

This was an 'OK' Hilton. It's not one of the new modern ones but it was 'OK'.
The room we had was a great layout with a separate lounge/dining area so lots of space to lay out luggage when trying to repack (as we do quite often when working away form home for weeks on end!)

The bathroom was the worst thing - there was no 'hot' water. The shower was just over warm - Bearable but not great. It was clean but tired.
Also during both nights we noticed the smell of cigarette smoke coming through the vent in the bathroom which, being non smokers, was disgusting.

The AC was not great. I like a cool/cold room at night and ended up leaving the windows open to try and create a draft.

We are living in and out of hotels at the moment due to work and didn't get around to complaining about any of these problems - (I usually do!) so in fairness I shouldn't really complain as I didn't complain to the staff!

Which brings me to 'the staff' - the women on reception were not great. We asked them to book us the shuttle and they did - then they cancelled it while we waited outside. There was no explanation as to why they did this - just a 'sorry, we will call him back'.

We had breakfast in the room both mornings so can't comment on the help yourself breakfast. Room service breakfast was ok and the staff were very polite and cheerful.

The shuttle driver was totally cool and very helpful. Taking the time to explain the best tickets to buy to get into the city.

Would I stay again? Probably, as I think it is probably the best in the area.
But I'd much prefer a modern style hotel with modern bathroom.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank catblackcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EllenRuane, General Manager at Hilton Long Island/Huntington, responded to this review, November 8, 2012
Dear Catblackcat:

I am disapointed that you did not find our hotel to be modern. We recently renovated our entire hotel with a contemporary design. I was pleased to learn you found our rooms to be clean. I appreciate you writing that you would stay with us again, because you think we are the best hotel in the area. Thank you for being our guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Cleanliness
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Additional Information about Hilton Long Island/Huntington

Property: Hilton Long Island/Huntington
Address: 598 Broadhollow Rd, Melville, NY 11747-5002
Phone Number:
Location: United States > New York > Long Island > Melville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Melville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Long Island/Huntington 3.5*
Number of rooms: 302
Official Description (provided by the hotel):
The Hilton Long Island has completed a multi million dollar renovation. The lobby was completely made over and now boasts a brand new front desk and state-of-the-art business center. All guest rooms, suites and corridors were enhanced to meet the expectations of our guests. Guests can work out in a totally revamped fitness center fitted out with state-of-the-art Precor gym equipment. Both guests and locals now can enjoy fine, Mediterranean dining at the brand new basil’s BISTRO or enjoy a glass of world-class wine or cocktail at the new 45-foot bar at basil’s Lobby Bar. For those on the go, there’s basil’s EXPRESS, a fully staffed convenience store offering coffee, Danish, bagels, sandwiches, wraps and other good food ... more   less 
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Also Known As:
Hilton Long Island / Huntington Hotel Melville
Melville Hilton
Hilton Melville

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