Everything about this hotel is wonderful, EXCEPT for something that's absolutely vital: noise privacy. The walls are so thin, you can hear everything in the room next to you. If your nighbor talks on the phone, you hear it like it's coming from inside your own room. If your neighbor turns on his TV, you'd better want to watch the same thing. As my neighbor arrived an unpacked his suitcase, I could literally hear every movement he made.
It's almost like having a roommate rather than a private hotel room. Although the service was good, the breakfast was great, and the room was perfectly clean, the complete lack of noise privacy made for a horrible stay. I would NEVER, EVER, EVER, EVER, EVER recommend this hotel to anyone, except perhaps a deaf person who wouldn't mind. Do yourself a favor and try one of the other hotels in the area.
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- Also Known As:
- Quality Hotel Massena
- Quality Inn Massena
- Massena Quality Inn