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“Clean friendly staff great experience”

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Hyatt Place Saratoga / Malta
Ranked #1 of 4 Hotels in Malta
Certificate of Excellence
Connecticut
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Clean friendly staff great experience”
5 of 5 bubbles Reviewed August 19, 2011

This hotel is a 10-15 min drive to the Saratoga race track. The staff are wonderful, I have stayed here at least 5 times in opening season of Saratoga. The rooms are clean and have all the amenities one needs for a weekend or overnight stay.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank you81too
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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533 reviews from our community

Traveler rating
    365
    126
    23
    10
    9
See reviews for
208
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
New York City, New York
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed August 14, 2011

My family and friends stayed at this hotel during racing season. The staff was really helpful and friendly when we first arrived making us aware of all the amenities offered.

There is a shuttle that leaves every hour on the hour to take guests to the track. The hotel is about 10 minutes from the track and you have to hop on the highway to get there.

We stayed in a double queen room. The room was extremely spacious which included a living room (wrap around couch) and a 40" LCD TV that swiveled. The toilet and shower are behind a separate door so access to the sink was great since there were 4 adults in our room. The pool area is small but has a jacuzzi. Fitness area also small but has free weights, ipod accessible machines, and is open 24 hrs. The continental breakfast, although free, was nothing special. Hot breakfast is not included, just bagels, cereal, fruit, and coffee.

All in all, a nice Hyatt and good stay.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank sbholo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stamford, Connecticut
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed August 14, 2011

Great, friendly staff - they run the hotel like a B&B. Rooms are very large and well designed for a family of 4. Pool was good for the youngsters although a little small. Free continental breakfast was just right. We will definitely be back when returning to Saratoga for the races!

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Snowbreak31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brick NJ
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed August 4, 2011

Just stayed at the Hyatt Place Malta/Saratoga NY this past weekend July 30. Of course we were up to see the races (at the oldest continuously used racetrack in the USA---Saratoga) so hotel space is at a premium ($215.00 room) during the brief 6 week summer meet. The reception staff were very nice---and arranged to have the shuttle to the track wait for us. Although we were not "winners" at the track...it was a great "American spectacle" that you should see---delicious food, numerous "beautiful" people, a well-kept track and stands....and exciting racing....For "after race" dining ...we were recommended to the Publick House in Malta and had a nice dinner...numerous brews on tap...and over one million pizzas sold since they opened in 1989...nice room (more cable channels needed) two queen beds and a sofa bed, large 45" tv and basic(free) continental breakfast....needs more ripe "fresh" fruit (bananas were green)...all in all nice time...(very small pool and exercise area)

Room Tip: get the two queen or king rooms (with a sofa bed) great value!
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  • Stayed July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank CPTESQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quebec City, Canada
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed July 31, 2011

This is the second time we have stayed here. The staff is very friendly and very helpful. The rooms are very spacious and clean. Air conditioning unit is a little loud.

The pool area is very clean and enjoyable. The food is very good. Although the breakfast selection is limited.

I would definitely recommend this hotel. It is slightly overpriced though. Got a good deal on hotwire last year. Was unable to get the same deal this year. Stayed here anyways since I knew the place.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank leceltique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Coast, Florida
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed July 7, 2011

We have stayed at the Hyatt Place in Malta, N.Y., several times when we visit our sons and their families in the area. We will be back - we LOVE this hotel!! We always receive a VERY warm welcome from the front desk staff; in particular from Carmen, who is exceedingly warm, welcoming, and friendly. Check-in is always efficient, professional, friendly, and fast, and desk clerks Carmen, Hope, and Katie make us feel like we are "returning family" on each of our visits. All of the hotel staff has exceeded our expectations. Assistant General Manager James Griffith calls us by name and goes out of his way to be friendly, welcoming, and helpful. Housekeeping staff Wini and Brenda have warmly welcomed us by introducing themselves, shaking hands, and asking what they can do for us. The rooms are clean and roomy, with a very comfy bed, great TV, and terrific breakfast!! The grounds are beautifully landscaped and maintained, and the pool is wonderful for young children.
Our ONLY complaint is that there are no dressers or shelves in the rooms for storage of clothing, so we are forced to live out of our suitcases, which is not convenient for long stays. We have discussed this with James Griffith. Additionally, a towel bar behind the bathroom door would be welcome, so that towels would not have to be laundered daily.

Room Tip: Corner rooms -
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  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Joycies77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dartmouth, Massachusetts
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed June 29, 2011

Very enjoyable stay. Rooms are clean and the staff is very friendly.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank nan61743
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Saratoga / Malta

Property: Hyatt Place Saratoga / Malta
Address: 20 State Farm Place, Malta, NY 12020
Phone Number:
Location: United States > New York > Malta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Malta
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Saratoga / Malta 3*
Number of rooms: 120
Official Description (provided by the hotel):
Saratoga's new all-suite hotel. Down bedding, sectional sofas and 42" HD Plasma TVs in all rooms. Free breakfast and WiFi available. Gallery Cafe features Starbucks coffee, beer& wine service and a variety of grab-n-go snacks and light entrees. State-of-the-art fitness center, heated indoor pool & whirlpool on-site. Only 10 minutes from Saratoga Springs and 20 minutes from Albany, NY. ... more   less 
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Also Known As:
Hyatt Place Saratoga / Malta Hotel Malta
Hyatt Place Malta

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