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“Rude Front Desk Clerk” 1 of 5 stars
Review of Quality Inn Long Island City

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Quality Inn Long Island City
Ranked #14 of 28 Hotels in Long Island City
Springfield, Massachusetts
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Rude Front Desk Clerk”
1 of 5 stars Reviewed October 23, 2013

Whatever ever happened to great customer service? I been working in customer service for over 6 years and I have never met somebody so rude and obnoxious a day in my life until I met the front desk clerk. I definitely WONT be staying there again. Remember you are the first and last face a guest sees so be more classy and not so trashy. If that didn't put icing on the cake I wrote a letter to the manager I even addressed how rude she was and he didn't do anything come to find out she's also a butt kisser. Again I will never be staying here again, Just so you all know all these reviews that are in the excellent range were made up by the manager and his Indian decent family. Have a great day and find somewhere else to stay.

Room Tip: None they shouldn't even stay there.
See more room tips
  • Stayed September 2013, traveled on business
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
6 Thank Savannah Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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381 reviews from our community

Traveler rating
    80
    197
    61
    32
    11
See reviews for
75
140
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Moscow, Russia
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed October 22, 2013

Good location near by metro 39 st, 20 min from Manhattan.
average breakfast with all the shugar and fat as usual in US.
Staff tried to charge me twice for additional 3 days of staying with no reason.
Room was underground with dirty towels and holes in duvet

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Ivan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Driebergen, Netherla
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 21, 2013

Its am hotel. Very close to the metro to transport you to Manhatan in 3 minutes. Room is clean, but the breakfast resonable. Personal very friendly and give you a good service and advice. For the price i recomment this Hotel

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Hans V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london england
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 25, 2013

We keep coming back to this hotel year after year. It is hard to beat for a New `York hotel. The rooms are larger than in most comparable rate hotels in Manhattan and the great location means subway access to Manhattan and beyond is easy. The buffet breakfasts are exceptional and the staff are friendly and helpful

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank nigel w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 24, 2013

Accessible to Manhattan and clean. Minus point is that the surrounding is quite run down with construction......
Room not soundproof but comfortable bed n simple breakfast is provided...................

  • Stayed September 2013, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Janet C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, VA
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 28, 2013

I recently stayed for 4 nights at the Quality Inn in Long Island City, Queens, NY, and had a very nice stay. Normal rack rate from choice hotels web site lists this hotel at around $150.00 per night for 1 person. Using a discount code I was able to bring my room cost down to $97.75 per night for 2 nights, and $89.25 per night for my other 2 nights, total room cost for my room booked via choice hotels web site was $443.16 including taxes. Not bad for a 4 night stay in New York City! This sure beats the $200 to $350 per night for the same comparable room in Manhattan!

I stayed in room 302 on the 3rd floor. I had a queen size bed that was comfortable. The room also had a small refrigerator and a flat screen TV. The room was small, but, it was perfectly fine for me. I had no problems at all to report, and the room was very clean, with housekeeping cleaning the room each day. The staff was very pleasant and helpful. They also had some breakfast items in the morning, but, I didn't take advantage of this, due to getting in late and sleeping in past breakfast time.

Travel to Manhattan is very convenient with the 39th ave subway stop 1 block away for the N and Q trains. Travel to Manhattan from this station is 2 stops away. 1st stop in Manhattan is the Lexington Ave / 53rd St station. Times Square / 42nd St station is a total of 6 stops from the 39th ave station near the Hotel (approx 15 minute travel time).

Alternate to Manhattan - 4 blocks south of the 39th Ave Station is the Queens Plaza station for the E, M and R trains.

I felt safe in this area, day and late night. Late night, I used the 39th ave station, getting back to the hotel around 2:00a.m.

I would highly recommend this hotel for anyone looking for an affordable alternative to the costly hotels in Manhattan, with easy subway access 24 hours a day to Manhattan.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank coastrnut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Long Island City

Property: Quality Inn Long Island City
Address: 3003 40th Ave, Long Island City, NY 11101-2811
Phone Number:
Location: United States > New York > Queens > Long Island City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#2 Best Value Hotel in Long Island City
#8 Family Hotel in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn Long Island City 2*
Number of rooms: 80
Reservation Options:
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Also Known As:
Quality Inn Long Island City Hotel Long Island City
Long Island City Quality Inn
Quality Inn Long Island City New York

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