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Home2 Suites by Hilton New York Long Island City/ Manhattan View
Ranked #1 of 28 Hotels in Long Island City
Certificate of Excellence
plain city, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“enjoyed our stay”
5 of 5 stars Reviewed July 26, 2014

great location to Manhattan and just two subway stops to get there. Plus the subway was just a short block away. The rooms were really spacious and the breakfast in the morning was nice. The parking is a small problem. but there is a local garage around the block that charges 20.00 per night which was a great value. The hotel only has 6 spots at their parking garage. We had a great experience. Would definitely stay there again.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
2 Thank Darlene T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nini M, Front Office Manager at Home2 Suites by Hilton New York Long Island City/ Manhattan View, responded to this review, July 28, 2014
Dear Darlene T:

We appreciate you taking the time to create such a warm review about your stay at Home2 suites Long Island City. I'm happy to know that we contribute to the success of your visit at our new hotel. We value you as our loyal guest and look forward to welcoming you again.

Warm Regards,
-Nini
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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701 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
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  • Dutch first
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English first
Springfield, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 26, 2014

Hotel staff worked with us prior to check in as our 20 year old had to check in a few days ahead of us. Just a block from subway platform. Quick easy trip on subway into Manhattan. Breakfast time can be a bit congested, but patience and kindness with other travelers goes a long way! Room was clean and the view of Manhattan was AWESOME! Small rooftop patio on our floor was a great place to eat.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
2 Thank Sara E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nini M, Front Office Manager at Home2 Suites by Hilton New York Long Island City/ Manhattan View, responded to this review, July 28, 2014
Dear Sara E:

I was happy to read you enjoyed your accommodations and our staff. thank you for taking your time to write a very pleasant review about your stay at Home2 Suites Long Island City. We look forward to welcoming you again soon. It will be our pleasure to have another opportunity to serve you again soon.

Warm Regars,
-Nini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 26, 2014

My family was treated great by the staff, and the hotel facility was awesome. Within 1 minute of the subway station, location was perfect. Found street parking all week. The staff made our stay awesome. Good Value! Highly recommend this hotel!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
2 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nini M, Front Office Manager at Home2 Suites by Hilton New York Long Island City/ Manhattan View, responded to this review, July 28, 2014
Dear David M:

Thank you for sharing your vacation memories with us! We couldn’t be happier to hear that you loved your experience from check-in to check out. It sounds as though you loved our staff just as much as we do. We can’t wait to have you back again soon!

Warm Regars,
-Nini
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fargo, North Dakota
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 25, 2014 via mobile

I stayed here with friends. We had four people total and found the room very spacious. The housekeeping did not take out our garbage for the entire week but were very friendly when we asked for extra towels. Rooms do not get cleaned on the weekend which is odd to me. You can request someone to clean if you desire. The front desk staff was a hit or miss. Luckily the staff was a hit when we had trouble with our flights and had to reschedule our taxis multiple times.
The breakfast in the morning was disappointing. I expected more options. It got very crowded very quickly. There is only one waffle maker which is outrageous for a hotel with 10 floors. It's not very organized and inefficient with one counter of breakfast items. The breakfast staff did an amazing job getting items restocked.
The neighborhood is a bit shady at night especially for four young girls. But the restaurants were nice and it's very close to the subway so seeing sights was very easy.

Stayed July 2014
Helpful?
2 Thank Morgan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nini M, Front Office Manager at Home2 Suites by Hilton New York Long Island City/ Manhattan View, responded to this review, July 28, 2014
Dear Morgan C:

Thank you for taking the time to share experience on your recent stay with us. We appreciate your feedback on our service and we will use your comments as we continue moving forward. I hope you will consider staying with us in the future to see the service much improved. It will be our pleasure to have another opportunity to serve your lodging needs again.

Warm Regards,
-Nini
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed July 22, 2014 via mobile

I wanted to like Home2 Suites. I really did. And, I imagine, there is still much to like even if my experience was not a particularly enjoyable one. The property is new, but done in that bright, vaguely cheap, modular, neon "Ikea-ish" style that I'm not necessarily wild about. Accordingly, much of the furnishings and appointments are already damaged and/or showing signs of premature wear and tear. While the room was indeed still new-ish, housekeeping did a poor job of cleaning the prior guests' crumbs, hairs and plastic [new] clothing tags. The bed was fantastically comfortable, with pristine sheets that were as nice as any in recent memory - unfortunately, an oscillating noise that seemed to come from the roof (I was in rm.1018 on the top floor) that was strong enough to vibrate the interior separating wall to the [small] bathroom, kept me awake. I brought it to the front desk's attention, and was obviously distraught over the problem, but was ultimately met with a "That' s the first we've heard of it." (Which may very well be true, but...) and a "We'll send someone up to check on it." but the issue was never resolved, I was never moved and nobody seemed to share in or empathize with my infinite frustration.

  • Stayed July 2014
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank brett m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nini M, Front Office Manager at Home2 Suites by Hilton New York Long Island City/ Manhattan View, responded to this review, July 23, 2014
Dear Brett m:

Thank you for your review. We're very disappointed to hear about your recent stay at Home2 Suites, and we are passing your experiences along to the relevant departments. Customer service is most important to us, and we are always striving to improve. We hope that you will decide to stay with us again, so that we may show you better hospitality.

Warm Regards,
-Nini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trujillo Alto, PR
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 21, 2014 via mobile

Had a blast! This us our 2nd trip to NYC and this hotel was our best choice. Great price, everything new and clean, great location, near subway stop and near good restaurants and bars. Clean and big room with a great view. No need of car in this great location. Definitively I will keep trying new Home2 locations.

Stayed July 2014, traveled with family
Helpful?
2 Thank Budget_PR_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nini M, Front Office Manager at Home2 Suites by Hilton New York Long Island City/ Manhattan View, responded to this review, July 23, 2014
Dear Budget_PR_Traveler:

I appreciate the great comments about our hotel! We have unique decor, an original lobby, and among many things an outstanding staff! Thank you for choosing Home2 Suites as your preferred place in New York. We look forward to have another opportunity to serve your lodging needs again soon.

Warm Regards,
-Nini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

Very clean hotel, excellent front desk staff, and nice size rooms for being so conveniently located to NY City/subway. Stayed here with my wife, 2 children, and mother in law. Nice place for us since we had no car and used the subway the entire time. Free breakfast was a plus but does get very crowded.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
1 Thank Dennis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nini M, Front Office Manager at Home2 Suites by Hilton New York Long Island City/ Manhattan View, responded to this review, July 23, 2014
Dear Dennis G:

Thank you for your kind words. We're happy to hear that you enjoyed your accommodations, as well as our hospitality and staff. The breakfast gets slammed every day around 9. We do our best to prepare for this, but we always tell guests that the best time to stop to eat is 8 am. I hope you had a safe trip home and look forward to having you as our guest in the future!

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Home2 Suites by Hilton New York Long Island City/ Manhattan View

Property: Home2 Suites by Hilton New York Long Island City/ Manhattan View
Address: 39-06 30th St, Long Island City, NY 11101-2806
Phone Number:
Location: United States > New York > Queens > Long Island City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #1 of 28 Hotels in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Home2 Suites by Hilton New York Long Island City/ Manhattan View 2.5*
Reservation Options:
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Also Known As:
Home2 Suites By Hilton New York Long Island City/ Manhattan View

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