So close to the subway, friendly staff and great rooms. Perfect for your NYC visit! Clean hotel and good sized rooms for your family visit. Hint- get a bottle of wine and enjoy the rooftop patio listening to the trains go by. More
So close to the subway, friendly staff and great rooms. Perfect for your NYC visit! Clean hotel and good sized rooms for your family visit. Hint- get a bottle of wine and enjoy the rooftop patio listening to the trains go by. MoreShow less
Thank you so much for taking the time to leave us a review and for the kind words about our hotel. Our location is great so its nice that you were all able to take advantage of that while you were with us. I hope we have the chance to see you next time you come into the city.
the hotel is very close to the city centre, just a couple of metro stops from Manhattan (line N to Astoria).
The room we got was big enough, clean and comfortable with a fantastic bathroom, TV, desk and small kitchenette.
The staff has been amazingly helpful.
Breakfast is ok.
Thank you so much for all the great compliments about our hotel. I'm glad we worked out perfectly for you, and I hope you truly enjoyed your experience with us. Hopefully we can have you as our guest again in the future.
Stayed here in a 2-queen studio for a weeklong family vacation with 3 adults and a 12-year old and had a great time.
The hotel is brand new, with modern design and features, such as a breakfast bar with flip-out power outlets. Rooms are extremely spacious and have functional kitchenettes with dishwasher, m/w, coffee maker, full-size fridge, and china/silverware for 6. Window coverings are two sets of electrical blinds, one for privacy and one to block out light. Windows insulate the noise well, making the interior pleasantly quiet despite the proximity to the train. A separate in-room sitting area (sofa and ottoman) added to the everyday comfort. Washer and dryer on the premise are perfect for those longer stays, and the workout facilities were more than adequate. To unwind in the evenings, we enjoyed the rooftop terrace with views of Long Island City and the Upper East Side.
The staff is very friendly and always willing to help. Kudos to the breakfast attendants who kept everything stocked and clean even during the busiest hour.
The location is conveniently located a half block from the subway station and a mere 2 stops from Manhattan on the N/Q trains, and can also easily be reached by public transportation from LaGuardia Airport (N/Q trains and M60 bus). There currently aren't a whole lot of restaurants in the area, and late-night options are even sparser. Be sure to check with the knowledgeable front desk staff for tips on dining, grocery shopping, and liquor stores. The surrounding area isn't much to look at, but felt safe at all hours.
Would definitely come back here for business or leisure.
Thank you very much for taking your time to write a detailed and informative review about your stay at the Home2 Suites Long Island City.
Your satisfaction and compliments are an encouragement to us in the pursuit of making each stay a memorable one. We look forward to welcoming you again in a near future.
This is a brand new property!!by hilton
its more of a home than an apt ..we had an awesome holiday in NYC..one of the main reasons was staying at this fantastic hotel.... spacious rooms,love the decor, friendly ,helpful staff(special mention of Nini,Mirana,Vanya,Michael ...) as they went out of their way to make us comfortable...the lady who handles the breakfast needs a very special mention as she is very considerate and goes out of her way to cater to all guest needs ...infact the whole staff at this property are making great efforts which are highly appreciated...... we stayed 11 days in may/june 2014 and highly recommend this property for NYC holiday....especially for family with kids....
it is in front subway station so after 4 stops you are at times square....
very safe to travelin night too...would always stay at this property whenever i visit nyc...
KEEP IT UP!!!
I thank you very much for a lovely and warm review about Home2 Suites Long Island City and Its staff members. It was such a great pleasure to have you and your beautiful family staying with us.
We all look forward to have another opportunity to serve your lodging needs in the future.
It was very clean & tidy hotel. Staff is very friendly & responsive. All facilites are wel maintained. Breakfast was healthy & good, but it was same everyday. There must be variety. Gymnacium was good but must have bench press, other weight machines.
We appreciate your open and honest feedback about your experience at the hotel during your stay. Please let me convey my sincere apologies for any inconvenience you may have experienced with our service during your stay. Your comfort and well-being are of the highest importance to us and we hope to correct this situation as soon as possible.
We stayed here for a week to shop in NYC, and I'd chosen the hotel as it was by Hilton and the value seemed too good to be true.
The hotel itself is very conveniently located; the station at 39 Av is served by the Q and N trains which both go into Manhattan, and are convenient for connecting to other lines. The hotel stands out in the neighbourhood, and is very pleasant; clean, large rooms with all essentials.
We'd prepared to cook and were very impressed; the kitchen (once we received the skillet) allowed us to cook meals for lunch / dinner, and were very comfortable.
The only complaint we had was the light-touch cleaning that was meant to happen daily except on weekends and each 5th day did not happen on three occasions and we had to request this. In their defence, the manager gave a goodwill part refund for the last night.
A basic Continental breakfast was included, but didn't include pastries although waffles and bagels were available.
The wifi worked great; between us we had two mobiles, two iPads and laptops and encountered no problems.
Customer service-wise, the staff at the front desk were friendly and helpful; Fabian and Michael eapecially approachable and could not have been more helpful in helping us figure out how to get around and to Woodbury Common.
Bearing in mind that we stayed just over a month after the hotel's opening, overall this was a great hotel and one we'd definitely use again.
Dear Mary O:
Thank you very much for a great review. I am happy to know you enjoyed our hospitality.
Michael and Fabian truly are very valuable and accomodationg employees and we are very proud of them. I’m happy that we were able to resolve the issue immediately and we look forward to welcoming you again soon.