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La Quinta Inn Queens New York City
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Reviews (873)
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464 - 469 of 873 reviews
Reviewed July 22, 2010

The hotel is well placed for the subway to Manhattan. That is probably the best thing I can say. The lobby is cramped and often gives the impression of a left luggage/baggage office. It is not very professional either when you are greeted on arrival by the Owner/manger and front desk clerk eating their dinner behind the desk. The situation being exacerbated by the fact that the meal concerned was of a very aromatic and spicy Asian kind!!!

The double room booked was small and cramped with little room for luggage (perhaps explains the lobby left luggage office? lol). For a building that looks reasonable recent (constructed within the past 5 years?) the rooms are tired and could really do with a bit of TLC and attention to bring them up to a reasonable standard. Just being a bit brighter would probably help. The wardrobe had one of the door handles missing - a sign of poor housekeeping and maintenance. The standard of cleaning was poor to average - dust on hard to reach tops, carpet had bits on, bathroom very mouldy, even found old wrappers and ??? in one of the bedside table drawers! The clock had the wrong time on it. The really irritating thing was the lack of any curtains that could be drawn to shut out the street and other lights. There were net curtains and dress curtains that were for show. This meant that at night the room was very light from outside. Most hotel rooms (in fact I cannot think of one that I have stayed in that hasn't) normally have some form of curtain or blind system that allows the window to be “blacked” out.

The breakfast area is much too tiny for the number of rooms. Many people are either unable to get in or if they do get to get a table. Basically it seems to have been provided to tick a box to enable the hotel to meet the facilities required by the hotel chain. However, the food provided for the breakfast is OK.

One big concern is the hotel's security. No one challenges you when you arrive. This is probably not too uncommon. However, the hotel has no provision for guests to keep any valuables, travel money, passports etc safe. There are no in room safes and they have no safety deposit boxes at the front desk or office. In my view this is a very poor state of affairs and probably nullifies most if not all travel insurance policies should an unfortunate event occur. Again, this is the first hotel in which I have stayed (I have travelled to over 40 of the US states and stayed in dozens if not hundreds of hotels over the past 20 years) that has not offered either one or the other options for guests. I was not even offered the option to use the hotel safe, not that I would have wanted to, preferring my own wits rather than their lax methods.

To summarise the hotel was reasonable value for money but really needs to polish up its act. At the moment income rather than basic service and facilities seem to be the driving force. Without some minor sound basic management and monitoring of the facilities as well as some TLC it can only continue to deteriorate over the next few months and years.

  • Stayed: June 2010, traveled as a couple
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1  Thank Headpin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2010

The place to stay outside Manhattan - Free parking - Near subway.
The rooms are confortable, has an incredible inclusive breakfast (for NY standards) and, did I mention free parking?
Walk-in rate of $115 for 3 adults.

  • Stayed: July 2010, traveled with family
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Thank Cassio_67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2010

I saved almost have the money allocated for my trip to NYC. the hotel offered 2 queen beds, not double, 5 minute walk to train/subway, 5 minute walk from Pete's Diner (great food). I would say at the hotel every time I stay in NYC. I am very picky when it comes to water ( I have sensitive skin), but the water there seemed very soft and my skin never became dried out. Overall I was extremely pleased with the price and quality of a room I paid for.

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Thank Xboxtalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2010

we stay here every year we go to the U.S. Open tennis tournament. We have always had a great stay! The staff is super friendly and knowledgable about how to do things (we stayed here our first time in NY and felt lost at first). The rooms are great they have space, coffee, tv, all you need to be in a space for small amount of time. The breakfast is great! there is plenty to choose from and the atmosphere is friendly!! You are so close to the train where one way is the tennis and the other way is the heart of the city! They have little stores where you can stock up on snacks and drinks, and several delicious restaurants nearby!

Stayed: August 2009, traveled as a couple
Thank amberj17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2010

Rates went from 110 per night to 289 per night because of the volcanoe in iceland. Trash trucks come everynight to empty the dumpsters and its LOUD, usually about 4am. They have Dish Network but it must be received illegally as only about 8 stations work and the rest read "error satellite 119 lost etc" The only positive was the subways about 600' up the hill.

  • Stayed: April 2010, traveled as a couple
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1  Thank jdunbarNc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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