I have complained formally to Marriott so I won't rehash here but this property does not represent the Marriott brand well at all. A poorly run hotel, rooms without all amenities, inconsistent staff at best. There is obviously a management and leadership problem here. As usual there are some well intended workers here, some of which had a very positive demeanor, they just need a better management and leadership team. Marriott really needs to take a visit and have a look around and a sit down.
In summary, a Super 8 experience at the cost of a four star hotel.
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- Also Known As:
- Fairfield Inn & Suites New York Queens/Queensboro Bridge Long Island City