STAY AWAY!!!! I left my Tumi toiletry kit and called as soon as I arrived home. I left three messages for "head of house keeping" and a week later he will not return my call. Today I got an email from the "assistant GM " who says no one has turned it in. Hmmm. Let see. I left, then house keeping came in and it's gone. The front desk confirmed that the room was not yet rented again. You think it may be the narcotics from my recent shoulder surgery that is causing memory loss???? Mr. Clarence Grant, did they share??? Pretty creepy this staff roams your room. I am a 24 year Marriott Platinum member and I guess I am naively appalled and candidly hurt. Time to share my story with corporate travel. Maybe our 50,000 plus employee corporate account may sober up Clarence. Theft is not a fluke, it's a bad habit. December 19, room 1406 cleaning staff , you are going down!!!
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