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All reviewsnew yorksubway stationcourt squareindustrial areamanhattan viewqueensboro bridgeeast rivershuttle servicefront desk staffevery half hourhotel is locatedthe hotel offersclean hotelfree shuttlefelt safegreat roomvisiting nyc
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Reviewed December 8, 2014

  • Stayed: November 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Jeffrey R, Manager at Wyndham Garden Long Island City, responded to this reviewResponded December 22, 2014

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Reviewed December 7, 2014

  • Stayed: December 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Jeffrey R, Manager at Wyndham Garden Long Island City, responded to this reviewResponded December 22, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 6, 2014

Really nice stay. Room was spotlessly clean however the noise from the traffic in the early hours can sometimes be intrusive along with the heater units in the rooms. This is a real up and coming area with lots of trendy bars (Vernon Boulevard) and very easy to visit Manhatten (Court Square Subway - 5 minute walk, Vernon Boulevard Subway - 10 minute walk or use the East Ferry which I would highly recommend is a 15 minute walk). Staff were wonderfully friendly and helpful. A cheaper alternative to staying in Manhatten itself I will certainly use this hotel as a base again.

Room Tip: If possible, ask for a room away from the road.
  • Stayed: December 2014, traveled with friends
    • Value
    • Rooms
    • Service
1  Thank Chris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey R, Manager at Wyndham Garden Long Island City, responded to this reviewResponded December 22, 2014

Thank you so much for your review. We appreciate your feedback and we hope you will come visit us again in the near future.

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Reviewed December 4, 2014

My friend and I stayed here for three nights in October. This is a fairly new but small hotel. One of the good things that stood out during our stay was the availability of a hotel shuttle that brought us to and fetch us from the train station or to one of the restaurants nearby. Since the hotel does not have its own restaurant, we had to eat outside. There was no ref in our room but when we requested for one, the hotel reception desk promptly responded. The hotel staff, Dante Fowler, brought the ref to our room. Moreover, the room has a free wifi which is a big plus for foreigners like us. Now for the not so nice side. The room is quite small but it was not the problem. I was bitten by bed bugs on our first night in the hotel. I decided not to make a big fuss and did not bother to complain. But on our last night, we were disgusted to find that the cleaners did not take out the trash and did not clean the bathroom and did not replace the used towels. When we called the front desk to complain, the girl who answered the phone insisted that the cleaner made our bed. I had to argue with her that the issue is not the bed but the trash that was not taken out,. It was obvious that the room was not cleaned at all.

  • Stayed: October 2014, traveled with friends
    • Rooms
    • Cleanliness
    • Service
Thank IrahB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey R, Manager at Wyndham Garden Long Island City, responded to this reviewResponded December 5, 2014

Thank you for your feedback. We do apologize for the missed garbage can emptying. The agent should not have argued with you and should have sent a supervisor up to your room. We do not replace towels on a daily basis as we have a eco program and unless towels are placed on the floor we do not replace them. We care for the environment and ask our guests to join us in our efforts as we do not change our towels at home on a daily basis as use of a towel once is quite wasteful.

Please note to all our guests, that guest claims of being bitten by bed bugs is UNSUBSTANTIATED! We have inspected that room and no bed bugs were found. Our hotel is quite clean and can be seen in our high level score on cleanliness on trip advisor.

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Reviewed December 3, 2014

Very clean hotel, at a decent price. If you want action choose a Manhattan hotel as this place is isolated.
The walls are thin and therefore depending on your neighbors can be noisy, but no problems. Close enough to walk to subway E M lines.
Usually plenty of on street local parking. A very quiet area, no issues with leaving car on the streets overnight or worrying about theft.
There is no restaurant or dining in the hotel.
Staff was very helpful and pleasant.

Room Tip: Very clean hotel, at a decent price. If you want action choose a Manhattan hotel as this place is isolated. The walls are thin and therefore depending on your neighbors can be noisy, but no problems. Close enough to walk to subway E M lines. Usually plenty of on street local parking. A very quiet area, no issues with leaving car on the streets overnight or worrying about theft.
  • Stayed: December 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Thank SteveGen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey R, Manager at Wyndham Garden Long Island City, responded to this reviewResponded December 5, 2014

Thank you so much for your review. We appreciate your feedback and we hope you will come visit us again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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