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“Mistaken rates 3-star hotel. No better than a 2-star.”

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Wyndham Garden Long Island City Manhattan View
Ranked #13 of 33 Hotels in Long Island City
Reviewed July 21, 2013

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
2  Thank Joe J
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Jeffrey R, Manager at Wyndham Garden Long Island City Manhattan View, responded to this reviewResponded July 29, 2013

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Reviews (1,136)
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624 - 630 of 1,136 reviews

Reviewed July 20, 2013

Due to my late arrival to the hotel, upon checking in I requested a late check out. I was assured by the individual who checked me in that my request would be honored. When I got up to my room and got ready for bed I pulled back the covers and the sheets were disgusted sight to see. There were stains, hair and what appeared to be food particles on the bed. Also the head board of bed was covered with dust. The dust of course made me sick. That night I slept on the chair in the room and notified the front desk the next morning. The sheets were changed and the room was dusted. The day of my check out I was in the room getting dress when someone knocked on the door, before I could asked who it was the door was pushed open and housekeeping asked me leave because it was passed the check out time. I informed her that I had requested late check out and was given the ok. She slammed the door and walked out. The front desk called shortly after she left the room and said they did not see any mention of my request. This was the worst experience of life.

  • Stayed: July 2013, traveled on business
    • Value
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Review collected in partnership with Wyndham Hotel and Resorts
Thank Claudette H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey R, Manager at Wyndham Garden Long Island City Manhattan View, responded to this reviewResponded July 29, 2013

We have investigated this issue and have offered compensation to this guest. We are perplexed why a 7:50pm check-in time is spoken of as a late check-in and as to why this guest did not come down to change rooms. Please for all our future guests if you have an issue such as this please let us know immediately so we can change your room. We strive to provide quality and clean rooms as you will see by the multitude of excellent review we receive.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2013

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Anthony D
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Jeffrey R, Manager at Wyndham Garden Long Island City Manhattan View, responded to this reviewResponded July 29, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 19, 2013

Cheap price for New York. The Hotel is new. Confortable and very clean. People in the front desk is very kind. They have a shuttle to go to the subway. Manhattan is 10 minutes by subway.
Near you have some places to have breakfast. And there is a supermarket, if you don´t want to have dinner in a restaurante.

  • Stayed: June 2013, traveled with family
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Thank jordonar2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey R, Manager at Wyndham Garden Long Island City Manhattan View, responded to this reviewResponded July 29, 2013

Thank you so much for your review. We sincerely appreciate your feedback as on a daily basis our goal is to make our guests have the best visit to NYC they can.

We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2013

  • Stayed: July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Jocelyne S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Jeffrey R, Manager at Wyndham Garden Long Island City Manhattan View, responded to this reviewResponded July 29, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 19, 2013

The staff and the hotel were perfectly organized. We enjoyed the trip and we would always choose this hotel again. It was clean, the staff members were friendly the whole time, the service was excellent. The food was very delicious, we loved it. The room was clean, big and the bed had an awesome qualitiy. The coffee shop next to the hotel was good to drink a delicious coffee and for a good price. Every morning we sat there and enjoyed our coffee.

The best hotel in New York/Queens!

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey R, Manager at Wyndham Garden Long Island City Manhattan View, responded to this reviewResponded July 29, 2013

Thank you so much for your review. We sincerely appreciate your feedback as on a daily basis our goal is to make our guests have the best visit to NYC they can.

We hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2013

We stayed at the hotel overnight to attend a wedding at a nearby venue. Check in was efficient and friendly. We chose not to spend $25 to park in the hotel lot. There was no problem with leaving the car there while we unpacked and greeted family members who were waiting in the lobby. It is an industrial neighborhood- not very pretty, but safe enough to leave the car on the street and to walk to the venue. It was raining as we left- the front desk had umbrellas to loan! We had a problem with the room phone-was not able to receive a call or retrieve a message. WiFi worked well. It is a bit noisy, but then again this is a city location.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank duryea222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey R, Manager at Wyndham Garden Long Island City Manhattan View, responded to this reviewResponded July 29, 2013

Thank you so much for your review. We sincerely appreciate your feedback as on a daily basis our goal is to make our guests have the best visit to NYC they can.

We hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden Long Island City Manhattan View

Address: 4429 9th St, Long Island City, NY 11101-7002
Phone Number:
Location: United States > New York > Queens > Long Island City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Romantic Hotel in Long Island City
#4 Business Hotel in Long Island City
Price Range: $115 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Garden Long Island City Manhattan View 3.5*
Number of rooms: 128
Official Description (provided by the hotel):
Located just minutes from New York City’s midtown, the Wyndham Garden LIC Manhattan View hotel offers guests the perfect proximity to the Big Apple without the hassle or expense of a Manhattan address.This newly built hotel is located in an eclectic neighborhood of Long Island City with views of the city skyline, the East River and the Queensboro Bridge, allowing guests to take a step back and take in the city’s true beauty.Business travelers will appreciate the convenience of the 24-hour Business Center along with free Wi-Fi and copy and fax services. Those who find themselves exploring the Long Island City area can take advantage of the hotel’s complimentary local shuttle, available to take you to the nearby subway. The Wyndham Garden LIC hotel also has an on-site restaurant and a 24-hour fitness center, providing guests the conveniences needed for a comfortable stay. ... more   less 
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Also Known As:
Wyndham Garden Long Island City Manhattan View New York

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