We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel - let down by housekeeping!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Wyndham Garden Long Island City Manhattan View
Ranked #13 of 33 Hotels in Long Island City
Reviewed June 24, 2013

We stayed at the Wyndham for 5 nights while visiting NYC and had chosen it as it was a great deal cheaper than staying in Manhattan or even Brooklyn. The hotel is 5mins walk from the E/M subway lines (1 stop from Manhattan) and 10mins or so from the 7 line (3 stops from Times Square) and the G line (to Brooklyn) so a great location. People say the area is rough etc. but it really isn't, I just don't think a lot of reviewers know what an average neighbourhood looks like! We walked to/from thr subway at all hours and always felt safe. The little store next to the subway sells great quality produce, and Petey's Burger which is just along the street is fantastic if you want something quick to eat on your first night. The boardwalk with fantastic views is 5mins away too - check out the photo of it at the check in desk.

The hotel itself was very new, clean, and modern. It has a public computer for use with laser printer that works perfectly for printing tickets etc. and a very small but excellent clean gym with treadmills and weights for use. We didn't use the bar but that looked good too. Reception staff were very friendly and the shuttle seemed frequent and well used - we also had no problems with the wifi unlike other reviewers.

The room was great, roomy by 'big city' standards and the TV had loads of channels. We had a view of the Queensboro bridge and midtown manhattan from the 6th floor. The one and only thing that was a let down was the housekeeping! When we arrived there was no toilet roll, and when coming back on our second night still none had been brought even though the room had been cleaned, but it was promptly provided when asked. On the third day no towels were put in, and on the fourth day housekeeping only arrived at 6.15pm when we were getting washed and ready to go out for dinner! So we didn't get any cleaning service that day.

We would definitely return to the Wyndham based on price and quality - just please sort out the slack housekeeping service :)

Stayed: June 2013, traveled as a couple
1  Thank savagenoodles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey R, Manager at Wyndham Garden Long Island City Manhattan View, responded to this reviewResponded July 29, 2013

Thank you so much for your review. We sincerely appreciate your feedback as on a daily basis our goal is to make our guests have the best visit to NYC they can.

We are constantly working with housekeeping on retraining. We've had some staff , changes and the issues have been sorted. We hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,147)
Traveler rating
Traveler type
Time of year
Language
  • More languages

669 - 675 of 1,147 reviews

Reviewed June 22, 2013

We had a spacious room with a view of the queensboro bridge. The check in process was quick and the front desk staff polite and friendly. The hotel provides a free shuttle to nearby destinations. You just need to ask and the very friendly shuttle van driver may drop and pick you up at the destination of your choice. The hotel even stored our luggage for free the day of check out. The hotel also offers car service at a very good price. The hotel is conveniently located nearby the subway. Taxi fare from LGA to hotel was only $21.

Room Tip: Ask for the 4th floor with a view of the Queensboro bridge.
See more room tips
  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pindy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey R, Manager at Wyndham Garden Long Island City Manhattan View, responded to this reviewResponded July 29, 2013

Thank you so much for your review. We sincerely appreciate your feedback as on a daily basis our goal is to make our guests have the best visit to NYC they can.

We hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2013

I've choosed this hotel due to his location. Close to subway Line E or Line 7, wich take you to Times Square in about 10mnts. The neighbourhood is not nice and it may seems not secure, but I had no problems even during night.
You have to walk about 10mnst to get subway.

At the reception they were a bit desorganized and "cold". There was other guests checking in but there was 3 persons behind front desk just looking...

The room was very nice, not very large, but confortable. for 1 or 2 person is ok.
Coffe machine at the room.
The view to Manhatan.... judge the pictures I'm attaching.

Wi-Fi at the rooms? a mess... was not working properly!!.
Has a shuttle for subway every 30mnts

At the end was anice choise, cause is not so expensive as MAnhatan hotels, is confortable and have a good location.

Room Tip: Choose upper floors. more quite.
See more room tips
  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank santo71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey R, Manager at Wyndham Garden Long Island City Manhattan View, responded to this reviewResponded July 29, 2013

Thank you so much for your review. We sincerely appreciate your feedback as on a daily basis our goal is to make our guests have the best visit to NYC they can.

We hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 20, 2013

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Janet K
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Jeffrey R, Manager at Wyndham Garden Long Island City Manhattan View, responded to this reviewResponded July 29, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 20, 2013

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Vern A
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Jeffrey R, Manager at Wyndham Garden Long Island City Manhattan View, responded to this reviewResponded July 29, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 20, 2013

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank J Y
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Jeffrey R, Manager at Wyndham Garden Long Island City Manhattan View, responded to this reviewResponded July 29, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 20, 2013

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Christine M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Jeffrey R, Manager at Wyndham Garden Long Island City Manhattan View, responded to this reviewResponded July 29, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Hotels you might also like...
Travelers also viewed these Long Island City hotels
0.8 mi away
Hilton Garden Inn Long Island City Queensboro Bridge
Hilton Garden Inn Long Island Ci...
#2 of 33 in Long Island City
765 reviews
0.7 mi away
Best Western Plaza Hotel
Best Western Plaza Hotel
#8 of 33 in Long Island City
1,757 reviews
1.0 mi away
Home2 Suites by Hilton New York Long Island City/ Manhattan View
Home2 Suites by Hilton New York ...
#1 of 33 in Long Island City
1,077 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
LIC Hotel
LIC Hotel
#3 of 33 in Long Island City
301 reviews
0.3 mi away
Z NYC Hotel
Z NYC Hotel
#10 of 33 in Long Island City
1,376 reviews
0.9 mi away
Fairfield Inn & Suites New York Queens/Queensboro Bridge
Fairfield Inn & Suites New York ...
#5 of 33 in Long Island City
624 reviews
Show Prices
Show Prices
Show Prices

Been to Wyndham Garden Long Island City Manhattan View? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Wyndham Garden Long Island City Manhattan View

Address: 4429 9th St, Long Island City, NY 11101-7002
Phone Number:
Location: United States > New York > Queens > Long Island City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Romantic Hotel in Long Island City
#4 Business Hotel in Long Island City
Price Range: $109 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Garden Long Island City Manhattan View 3.5*
Number of rooms: 128
Official Description (provided by the hotel):
Located just minutes from New York City’s midtown, the Wyndham Garden LIC Manhattan View hotel offers guests the perfect proximity to the Big Apple without the hassle or expense of a Manhattan address.This newly built hotel is located in an eclectic neighborhood of Long Island City with views of the city skyline, the East River and the Queensboro Bridge, allowing guests to take a step back and take in the city’s true beauty.Business travelers will appreciate the convenience of the 24-hour Business Center along with free Wi-Fi and copy and fax services. Those who find themselves exploring the Long Island City area can take advantage of the hotel’s complimentary local shuttle, available to take you to the nearby subway. The Wyndham Garden LIC hotel also has an on-site restaurant and a 24-hour fitness center, providing guests the conveniences needed for a comfortable stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Hotels.com, Priceline, Orbitz, Cheap Tickets, Hotwire, TripOnline SA and Cancelon so you can book your Wyndham Garden Long Island City Manhattan View reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham Garden Long Island City Manhattan View New York

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing