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“Move the Sink”

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Wyndham Garden Long Island City Manhattan View
Ranked #13 of 32 Hotels in Long Island City
RALEIGH
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Move the Sink”
Reviewed October 4, 2012

The hotel has a modern design which includes a large bowl sink inside the bathroom. I understand that because of space the sink needed to be in with the shower. No real complaint there, but I would suggest the faucet and sink be moved closer together. The faucet was so close to the edge that there was no way not to splash water all over the counter. I would also note the building needs a much larger front door entrance cover.
The beds are small but comfortable. The towels need to be softer. Our room was always cleaned nicely and promptly.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank NATHAN W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,120 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (135)
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WELLESLEY
1 review
Reviewed October 4, 2012

Mattresses were really hard, but the pillows were worse. Hard as rocks. Actually gave me a headache trying to sleep on them. Also there was no restaurant so no room service available.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank MarydWellesley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey R, Manager at Wyndham Garden Long Island City Manhattan View, responded to this review, October 17, 2012
We are sorry we may not be the hotel for you. We are disappointed about your dissatisfaction with our bedding as we have not received that feedback before. We are going to investigate and see if any changes are needed. Thank you so mucha and we wish you the best.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Argentina
Level 6 Contributor
153 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed October 3, 2012

I had great expectations on this hotel after reading great reviews and being a new property.
Unfortunatly my experience was not a good one.
The hotel is nice, new and clean. There's no refrigerator.
The attention is just fine depending on who you talk with.
The location is very good when compairing to the hotel rates. You just need to walk 4 blocks to the metro station, and get to Manhattan in less than 15 mins. If you have problems with the neighbourhood, it means you are used to live in a palace. There's nothing wrong with the surrounnding areas if you are used to big cities.
Now let me explain what was wrong.
Sleeping quality was AWFUL. there are 3 or 4 rooms per floor that are close to the elevators. The elevators play a very high ring every time the elevator stops on the floor, and you hear it as if it were inside the room.
Then, there a very high and strange noise that activates every 15 mins, like a big motor or generator. The room walls simply shake as if there were an earthquake. When I call the frontdesk regarding this the lady on the other side just said "you have to deal with it".
Finally the blackout courtains just don't work as blackout courtains. The kept being 3 inches shorter than they should have been.
When I left the hotel I told all of this to the Manager and he just put a face of I'm sorry for that, there's nothing we can do about it.
I would not stay again neither recommend this hotel.

Room Tip: If you happen to go to this hotel, make sure you get a room away from the elevators.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank f_mariano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey R, Manager at Wyndham Garden Long Island City Manhattan View, responded to this review, October 17, 2012
We are sorry for you were not happy with your stay. We have corrected the noise level ding from the elevator and no longer had that issue. We are in the process of addressing that room with the mis-aligned blackout curtain level. We hope you choose to come back and give us another chance to show you we can provide you with a great room.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Silver Spring, Maryland
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 1, 2012

A group of us were in town for a meeting about a mile away. The front desk, restaurant, and shuttle staff accommodated our various needs with a smile. There is a free shuttle service that makes trips to the subway, but they were kind enough to drop us off at our meeting location, which was nearby.

The breakfast options were varied; were served warm and were delicious. The staff were especially kind in helping us find a quiet spot to meet.

There are several nice restaurants within walking distance and there is a great view of Manhatten.

The rooms were attractive, clean, and comfortable. We would definitely consider this hotel again.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gmg48_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgetown, South Carolina
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 1, 2012 via mobile

Updated and modern. No free breakfast but restaurant is reasonably priced for New York. Location stinks and there are no taxis to be had. Helpful staff but don't count on them for wake up calls. Shuttle to subway is a good and necessary amenity.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robert54245
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey R, Manager at Wyndham Garden Long Island City Manhattan View, responded to this review, October 17, 2012
We are so sorry about the missed wake up call. We strive daily for perfect service and hope you come back soon so we can show you we can do it right.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts, United States
Level 5 Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 30, 2012 via mobile

This is a hotel for travelers not looking for views, large rooms or spacious bathrooms. This hotel is strictly a place with a roof, the only great amenity is the free wifi. The front desk calling a car service for you would have been a plus too except they botched that and wanted to give another couple the car they called for us. How fun was it arguing about a ride into the city in front of the hotel? Not fun.
Mattress a bit hard too. Oh other pluses: proximity to restaurants is only 4 blocks ;(I don't like walking, so not a real plus for me) and the hotel and rooms are clean.

Stayed September 2012, traveled as a couple
Helpful?
Thank Shelly A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey R, Manager at Wyndham Garden Long Island City Manhattan View, responded to this review, October 17, 2012
Thank you for your reivew. We apologize for the minor glitches and hope you can come back and give us another chance to show you we can do it correct.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Annapolis
1 review
Reviewed September 29, 2012

We are from another state and we realize that NYC is an expensive place so we looked around to see what was the best value for us. I think that the price we paid would have been acceptable however the hotel itself was not as nice as other hotel chains that we have experienced around the country and the price did not include any breakfast.

The bathroom is tiny-you could not open or close the door while using the toilet. There was no way for 2 people to stand in the bathroom at one time. The towel rack is falling apart and the lighting is terrible! The exhaust fan in the bathroom was not effective.

The sink was the bowl-type that sits on top which continually allowed water to splash onto the counter top. The obvious reason for this application is that the counter top is not large enough to hold an under counter mount sink!! And then the sink takes up 1/3 of the counter top so you have even less counter space.

The furniture, lamps and art were so inexpensive and the overall workmanship of the construction is mediocre at best. This is a hotel that will have to have a complete facelift within 5 years or it will look just awful.

The bed linens were weird-the fitted sheet did not fit the mattress so that had to be adjusted periodically. The duvet was not enclosed in a duvet cover-a flat sheet was just laid on top of it-this place just seems so cheaply done throughout!

I did like the mattress, the safe, the ice bucket, the soap selection, the shuttle bus to the subway and the onsite parking right outside our window although I wish that I did not have to pay $25 extra per day for parking! I also enjoy being able to open a window.

The noise that the cleaning crew created when starting their rounds in the morning was astounding-I felt sorry for anyone who wanted to sleep in-ugh!

The TV service was Direct TV and it was slow and unpredictable and frustrating to say the least. The Wi-Fi service was poor and we had to contact the actual provider for help. That was also very frustrating and took our valuable vacation time to remedy. The front desk does not offer any assistance for Wi-Fi issues.

The lighting was so poor in the bathroom that I had to lay a lamp down on the desk so that it would direct light towards my face and then I could apply my make up.

Our experience at this hotel left a lot to be desired unfortunately.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lorie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey R, Manager at Wyndham Garden Long Island City Manhattan View, responded to this review, October 17, 2012
We are very sorry we are not your hotel of choice, but sincerely appreciate your feed back and wish you the best. We will take your suggestions under advisement to make needed changes.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden Long Island City Manhattan View

Property: Wyndham Garden Long Island City Manhattan View
Address: 4429 9th St, Long Island City, NY 11101-7002
Phone Number:
Location: United States > New York > Queens > Long Island City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Romantic Hotel in Long Island City
#4 Business Hotel in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Garden Long Island City Manhattan View 3.5*
Number of rooms: 128
Official Description (provided by the hotel):
Located just minutes from New York City’s midtown, the Wyndham Garden LIC Manhattan View hotel offers guests the perfect proximity to the Big Apple without the hassle or expense of a Manhattan address.This newly built hotel is located in an eclectic neighborhood of Long Island City with views of the city skyline, the East River and the Queensboro Bridge, allowing guests to take a step back and take in the city’s true beauty.Business travelers will appreciate the convenience of the 24-hour Business Center along with free Wi-Fi and copy and fax services. Those who find themselves exploring the Long Island City area can take advantage of the hotel’s complimentary local shuttle, available to take you to the nearby subway. The Wyndham Garden LIC hotel also has an on-site restaurant and a 24-hour fitness center, providing guests the conveniences needed for a comfortable stay. ... more   less 
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Also Known As:
Wyndham Garden Long Island City Manhattan View New York

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