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“budget hotel for sleeping, showering” 4 of 5 stars
Review of Red Roof Inn Queens

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Red Roof Inn Queens
Ranked #26 of 28 Hotels in Long Island City
rural ak
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“budget hotel for sleeping, showering”
4 of 5 stars Reviewed June 19, 2014

This is budget (cheap) hotel in an old building in a safer neighborhood. If you are looking for a place to sleep and shower without spending double, triple the money, this is it. Yes, the carpet is stained, the rooms tiny and smelly, and the free breakfast area crowded. This is not a shiny, spacious suburban hotel. But there is free parking. It is a very quick drive into Manhattan. You can walk to the 7 subway train, which is an economical and quick way to get into the city. We had a room on the highway side, but did not notice any noise with the AC on. A dresser drawer was broken- didn't care. Also DON'T leave anything in your room when you leave, if you don't want it taken. A guest next to me said he had a phone and charger taken when they went out. Never leave valuables in your room, in any city hotel!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Mary m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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524 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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  • Japanese first
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English first
Sooke, Canada
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed June 14, 2014

Got a cheap price on Hotwire for 70 dollars a night, then when we checked in realized that this is really a 2 star hotel, not like a real Red Roof Inn. Only one garbage receptacle in the room, shower curtain didn't close so water dripped on floor, and mattress was very hard. Thin bed covering so had to crank up the heat. Threadbare towels.

The reason why there are so many reviews here is that the staff encourage customers to submit reviews, of course in a positive fashion, so don't believe everything you read here about how wonderful it is, especially from reviewers who have written only one review.

I agree with previous reviews that it is a long walk to the 40 st Lowry subway station, about 15 minutes. Hourly shuttle service stops at 7 pm. Need to let front staff know you are going on shuttle. There is no business center, just a computer in the lobby that you have to pay to use. The free wifi is really slow and kicks you out constantly. The continental breakfast is typical of the lower end chain motels. Maids were friendly. Russian lady stern.

  • Stayed April 2014, traveled on business
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Likestotravel11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kraft4a3
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 14, 2014 via mobile

Stayed 3 nights with 8 year old son. Needed a hotel between Citifield and Manhattan. It was a half mile walk to the convenient 7 train. The walk was safe even at midnight when returning from Citifield.

Service was good. Room was clean. Showers an AC/Heat worked. Some fixtures broke but didn't effect functionality.

We slept well. Breakfast was just enough to get us going. Free wifi worked well.

We spent little time at the hotel so it was just good enough to serve its purpose. If you are looking for a great place to spend time this not the hotel for you. If you need a place to sleep and shower it will meet your expectations.

People we dealt with were friendly and helpful.

Found a safe place to stay and we were happy. A little traffic noise due to location, but I am a light sleeper and slept fine.

Stayed June 2014
Helpful?
1 Thank kraft4a3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 2, 2014

i've been staying at this hotel for a long time now, never had a problem.... breakfast had no plates, no fruit, no yogurt, and no juices. how can that even be acceptable by Red Roof?and my microwave and my refrigerator was not working. my complaint goes to the MANAGER i believe his name was Sanjay. i don't know where they found this man im sorry to say but i never met such a rude uneducated hotel manger in my years of traveling, not only to my husband and I but even to his own employers you can see on the outside the way he belittles them and talks to them as if they were nobodys im disgusted that someone can talk to their own workers in such way. especially when there is eyes and ears everywhere. ive asked to talk to the manager several times during my stay and he just brushed me off and pretended he was on his cellular device he walked by me about 5 different times knowing i was waiting to talk to him and didn't even look my way, he treated me as if i was not a paying customer or even a person at all. he uses the front desk as his messanger instead of being a MANAGER and hearing what we had to say. he did not care at all. he does not greet anyone or have any hotel hospitality. the front desk people were very nice i checked in with Bianca very well mannered i had a reservation but it was not in their system we were very upset since we made it in January im happy to say she did everything she could to put our reservation in the computer when they were sold out and did get us the room we booked for. she handled everything very well being that when we checked in it was very busy in the lobby and she was on her own, she kept calm and was very friendly this is what guests look for, followed by luiz very funny guy. i always come to this hotel and everything always was on point until our last stay a manager is the face of the hotel. why would red roof hire someone with no customer service skills is beyond me you can not have someone like that working with people traveling from allover. i will not be coming back to this hotel, we had the worse stay here,

  • Stayed May 2014, traveled with family
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank lAUlawrson411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 31, 2014

This hotel is great value for money. Walking distance from station to Manhatten with free shuttle service available to station. Unlimited hot drinks 24 hours and good continental breakfast make this hotel a really good base for exploring New York City. Free wi fi and communication package. The staff are so friendly with nothing too much trouble - particular mention to Luiz on reception who goes the extra mile to make guests feel welcome. We will use this hotel again when visiting NYC

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Deena O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2014

Free parking, SWEET! This hotel was clean and the staff was super sweet and funny!!!!! They offer free shuttle from certain times to the 7 train that runs into the city (which is not a long walk if you miss the shuttle times! its in a nice area). I was super scared when i booked my room and was super excited when i arrived and the room was really clean!!! The only complaint i had was that the room was a little musty smelling like a leak had happened and it was not caught for a wile. I did not have the breakfast so i have no comment about that!!! I would recommend this hotel!!! I am a picky person when it comes to hotels as i have worked house keeping and know how things work and what normal people dont look for! Its a good price :).

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank xxxjustkiddingxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goffstown, NH
Level Contributor
71 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed May 9, 2014 via mobile

We had been to a Red Roof Inn in So. Deerfield, MA in February and the property was very good. So when I looked for hotels in the NYC area that were a good bargain I booked it. Sorry to say I made a mistake. We guy there 25 minutes before checkin and they would not do a thing for us. The room was small and had few amenities. The bathroom was awful, could not close the shower curtain. The subway was much further than they said in their add. There was a shuttle to it but it did not run in time and stopped at 7:00pm. The breakfast was only fair and there was no place close to walk to eat. My suggestion is to really check any place out more thoroughly before you book.

Stayed April 2014
Helpful?
1 Thank luckycatGoffstown_NH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Queens

Property: Red Roof Inn Queens
Address: 3805 Hunters Point Ave, Long Island City, NY 11101-1915 (Formerly Queensboro Hotel)
Location: United States > New York > Queens > Long Island City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #26 of 28 Hotels in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Red Roof Inn Queens 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Centrally located hotel near the Midtown Tunnel, just four miles from Manhattan off the Long Island Expressway (LIE) Rt. 495 and Brooklyn Queens Expressway (BQE), Rt. 278. The hotel is located 5.2 miles from La Guardia Airport (LGA)/ 9.8 miles from John F. Kennedy Airport (JFK). We are at a walkable distance to many popular restaurants serving local cuisine. Hop and skip to Manhattan, Times Square, Statue of Liberty, Empire State, Wall Street, Brooklyn, Broadway, CITI Field and Yankee Stadium and many points of interest daily by the #7 train which is just 3 blocks from the hotel. ... more   less 
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Also Known As:
Holiday Inn Express Queens
Holiday Inn Queens
Holiday Inn Long Island City
Long Island City Holiday Inn
Red Roof Inn Queens Long Island City, New York

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