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“Affordable for NYC”

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Best Western Long Island City
Ranked #22 of 32 Hotels in Long Island City
Pensacola, Florida
Level 5 Contributor
86 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Affordable for NYC”
Reviewed July 16, 2013

we were looking for an affordable place to stay while visiting our son and his wife in Long Island City. We stayed here for five days near the end of June. Our room was at the end of the hall on the ground floor so it was very quiet. The room was clean, the furniture was older, but everything worked fine. One of the reasons we chose this motel was for the free parking, which was limited to a small fraction of the rooms. We found a place every day, but sometimes it was tight. There were two things we didn't like. The breakfast area was not very big and on the days we were there it was very crowded with large families with lots of kids - not the fault of the Red Roof Inn. It is also about a half mile to the subway. They have a shuttle but it fills up fast and stops about 8pm. We walked back from the subway around 11pm and didn't feel uncomfortable walking in the neighborhood at night.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GCTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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571 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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English first
New York City, New York
Level 5 Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 28, 2013

Picked this hotel for my friend simply because it's affordable and close to my home. Didn't expect much but turned out that we were happy with everything pretty much. The room was old and dark but clean. No yucky smell. The cleaning staff really did a great job.

Bed was comfortable. Hot water. Refrigerator. Microwave. All we needed were there. Never had breakfast there but they do provide basic breakfast items like cereals, yogurts. Juice and coffee available the whole day.

Parking lot at the back but it's also easy to find street parking. They also provide shuttle service for those who are not driving. Quick check in and check out. Friendly staff. I don't really have any complaints.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ccywong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ignacio F, General Manager at Best Western Long Island City, responded to this review, July 11, 2013
Thank you. I appreciate your comments regarding your recent stay at the Queens Red Roof Inn ,
I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience. We look forward to seeing you in your future travels.

Sincerely,

Ignacio Fonseca

General Manager
Red Roof Inn - Queens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ottawa
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 17, 2013

I didnt mind this hotel so much, the receptionist was very kind and helpful, the room was passable, the breakfast was abundant, but on the day we were leaving, I was sitting on the bed, and a cockroach crawled up my back! Could it have been becuase our room was on ground floor right next to the breakfast room, I dont know,but maybe that was a factor. I dont want to badmouth this hotel,because i didnt mind the location,the staff or the noise coming from the freeway next to it,but I have a profound fear of roaches,and thought id let others know in case anyone may feel the same.

Room Tip: dont get a room on ground floor near breakfast room,it might allure certain 6 legged pests to your r...
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank melindaottawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ignacio F, General Manager at Best Western Long Island City, responded to this review, July 11, 2013
Thank you. I appreciate your comments regarding your recent stay at the Queens Red Roof Inn , Please take my apologies about the inconvenience of the ugly surprise but we already take the steps to make sure this issue don’t happen again .
I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience. We look forward to seeing you in your future travels.

Sincerely,

Ignacio Fonseca

General Manager
Red Roof Inn - Queens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 3, 2013

I liked this hotel because everything worked great...
The staff was very friendly and welcoming.
Clean and quiet and the rooms were very spacious.
Also the girl in the front desk was always very helpful. I believe her name was Bianca. Always looked great and presentable.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EdwinYGN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ignacio F, General Manager at Best Western Long Island City, responded to this review, July 11, 2013
Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Queens Red Roof.

I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience. We look forward to seeing you in your future travels.

Sincerely,
Ignacio Fonseca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NEW YORK
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 3, 2013 via mobile

Very nice hotel near to New York City by subway.
The king room is big! comes with microwave and mini fridge.
Free breakfast and you can serve beverages all day!!!
Valentino in reception was an incredible help cause our credit card was blocked and not like other hotels he accepted our payment in cash and make us the reservation with only 30 minutes before we get to the inn and with a great pr

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FIORELA R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ignacio F, General Manager at Best Western Long Island City, responded to this review, July 11, 2013
Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Queens Red Roof.

I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience. We look forward to seeing you in your future travels.

Sincerely,
Ignacio Fonseca
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 5 Contributor
77 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed May 28, 2013

It's true the rooms are small, the breakfast room is crowded and it's a long walk to the subway... but for the price, it's a great value. Hotel has convenient access to both LGA and JFK and I found that I could make it from the property to a show in the city in about a hour. While I did enjoy the low rate I found that I would have preferred to pay a little extra to be in the city or closer to the train. The walk to the subway is only 10 minutes but it gets very long after a day in the city when you're ready to be off your feet on the way to call it a night.

Room Tip: I would ask for second floor or higher. First floor rooms in the back of the property a situated su...
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  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Justin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burbank, California
Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 28, 2013

We stayed here for 4 nights during memorial day weekend..

Pros - Reasonable for the price, clean n well maintained, good breakfast and shuttle to metro station a plus. location wise almost 1/2 a mile walk from metro station through residential streets(we had walked back at 11.30 at night) and 20$ cab ride from midtown.

Cons - we had hot water problems the night we checkedin till next morning 9.00 am. For someone visiting NY for the first time, wasting time for hot water to come is not efficient.. the other small issue was they dint have enough sitting for breakfast, many of us had to carry breakfast back to the room ..

Overall if you are looking for reasonable and safe neighborhood place and clean hotel for visiting NY and are ok to take the risk of waiting for hot water to kick in, this is a good option.

Room Tip: go for breakfast as early as possible :)
See more room tips
  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tas2711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ignacio F, General Manager at Best Western Long Island City, responded to this review, July 11, 2013
Thank you. I appreciate your comments regarding your recent stay at the Queens Red Roof Inn , Please take my apologies about the inconvenience of the hot water, but this inconvenience was unexpected problem ,we already fixed this issue so we can serve better
I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience. We look forward to seeing you in your future travels.

Sincerely,

Ignacio Fonseca

General Manager
Red Roof Inn - Queens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Long Island City

Property: Best Western Long Island City
Address: 3805 Hunters Point Ave, Long Island City, NY 11101-1915 (Formerly Queensboro Hotel)
Phone Number:
Location: United States > New York > Queens > Long Island City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #22 of 32 Hotels in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Long Island City 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Traveling for business or leisure, the Best Western® Long Island City is the ideal place to call your home away from home. We are a 100% non-smoking hotel that offers a complimentary full hot breakfast, limited complimentary parking for compact cars only and free Wi-Fi. The Best Western® Long Island City is located 20 minutes from Manhattan, New York City, Time Square, Rockefeller Center, Central Park and the United Nation Building. We are minutes away from LaGuardia Airport (LGA), 30 minutes from John F. Kennedy International Airport (JFK) and within walking distance to the MTA station (subway). Our 24 hour Guest Services Agents are available at the front desk to assist you with any questions or information you may need. We welcome the opportunity to call you our guest and we hope that you make the Best Western® Long Island City part of you experience in New York City. Newly renovated June 2017. ... more   less 
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Also Known As:
Holiday Inn Express Queens
Holiday Inn Queens
Holiday Inn Long Island City
Long Island City Holiday Inn
Best Western Long Island City New York

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