I stayed here last week and was totally disappointed. First our confirmation said we were in a upgraded room, but they gave us a standard room. When I inquired why not the upgraded room I was told they didn't have any available. The man at the front desk was very rude. I asked to speak to a manager and he said she wasn't available. I said I would wait. Finally she was availabe and said she would see what she could do. We got the proper room after she cleaned it herslef. The room was decent, at the time but now looking back I'm sick to my stomach. When I got home I noticed bits appearing on my arms BED BUGS! I read it takes a day or so for them to appear. The bed was hard as a rock worst bed ever.
Also during our stay they advertised a shuttle to the subway well... Only one of our four days the man was actually there. We had to carry our bags to and from the hotel. When asked for the cabs number they gave us a towncar service which wanted to charge $30 for a short trip.
I will never stay here again nor recommend it to anyone. Your better off at the days inn up the road!
- Official Description (provided by the hotel):
- Traveling for business or leisure, the Best Western® Long Island City is the ideal place to call your home away from home. We are a 100% non-smoking hotel that offers a complimentary full hot breakfast, limited complimentary parking for compact cars only and free Wi-Fi. The Best Western® Long Island City is located 20 minutes from Manhattan, New York City, Time Square, Rockefeller Center, Central Park and the United Nation Building. We are minutes away from LaGuardia Airport (LGA), 30 minutes from John F. Kennedy International Airport (JFK) and within walking distance to the MTA station (subway). Our 24 hour Guest Services Agents are available at the front desk to assist you with any questions or information you may need. We welcome the opportunity to call you our guest and we hope that you make the Best Western® Long Island City part of you experience in New York City. Newly renovated June 2017. ... more less
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- Also Known As:
- Holiday Inn Express Queens
- Holiday Inn Queens
- Holiday Inn Long Island City
- Long Island City Holiday Inn
- Best Western Long Island City New York