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“inexpensive but the price is bedbugs”

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Best Western Long Island City
Ranked #24 of 33 Hotels in Long Island City
Reviewed October 25, 2012

Stayed for 3 nights in October 2012. Rooms 323 and 325 have bedbugs. I was bitten and two friends in another room were fairly eaten alive. The management doesn't even bother to get the hallways vacuumed. I felt dirty staying there even before I was bitten. The breakfast room is not very big but people tend to eat quickly so it isn't really an issue. The self serve breakfast is substantial which is the one good thing. The photos you see on Trip Advisor are older and a bit misleading: the place doesn't look that good in real life and is definitely not clean. When we brought live bedbugs to the front desk upon checkout they seemed unconcerned and unapologetic.

  • Stayed: October 2012, traveled on business
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1  Thank hugsinvan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 24, 2012

We found this hotel was the cheapest place too stay for our 1 night trip to NYC. About 3 blocks from the subway it was a decent location. The rooms however were subpar. The first room they gave us smelled of mold so we asked to switch which they did without a problem. Our second room smelled better but everything looked like it hadn't been vaccuumed in some time. The whole place needs a facelift but it is decent for the price. One perk was the continental breakfast.

  • Stayed: October 2012
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Thank Molly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2012

This place was great. We booked thru priceline and were able to get a non-smoking room with a queen size bed for $119/night -- and it was a "pay when you stay" room so they didn't even charge the credit card until we checked out.

This hotel is about a 10 minute walk to the 7 line at the 40th St-Lowery stop -- it'll take you right into Manhattan. The end of the line is at the Times Square stop - it takes about 20-30 minutes.

We flew into JFK - took the airtrain to the E and transferred to the 7. Took us about an hour but it's MUCH cheaper than a cab. I used to live in NY so I'm familiar with the subways - that might make a difference.

The hotel itself was clean and the staff was friendly. We arrived around 1pm and were actually able to check in right away. The rooms are small (but it's NYC so everything is tight on space) - it was kind of like a room in a Microtel. But, it was clean the the AC worked. Even in Oct, we kind of needed it. The room had a mini fridge and microwave, a full size ironing board and iron, coffee pot and hair dryer. Free wifi also.

The beds were a little too firm and the pillows kind of sucked. But, for 120 a night, near Manhattan, I'll take it. Our other option was sleeping on the couch at a friend's place. We were on the second floor on the front side of the building which faces a very busy street. It's a little loud but it's NY and I knew that it would be. I'm used to that.

Breakfast was pretty good BUT... GO EARLY. During the week, they serve breakfast from 6:30-9am. If you don't get down there before 7AM, the place is a MADHOUSE. Seriously, it's not a large space for breakfast and it gets super crowded. The food was good. They had some cereal options, toast, bagels, muffins, a Belgium waffle maker, yogurt, apples, oranges, and several juice and coffee options. They have sort of a breakfast attended who keeps everything full and clean and they will often come around and take your trash from you.

The stop on the 7 line has a lot around it - there's a CVS, a few fast food places, a bodega/deli, a few bars, and a pizza place. Great for grabbing a slice late at night.

As a former New Yorker myself - I was pretty pleased with finding this place. If you don't mind walking, it's a great location to stay. The price is great and the breakfast saves you from spending a fortune on overpriced eggs and coffee in the city.

Room Tip: Get to breakfast EARLY. It gets really crowded down there.
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  • Stayed: October 2012, traveled as a couple
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1  Thank Jamie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2012

Rooms really grubby ,hallway carpets disgusting, bed bugs room 225 , hot water is a plus ,breakfast room really small,central to manhattan on train, staff friendly enough but when I complained about bed bugs said was not his fault , the pictures are misleading , this hotel needs an update big time

  • Stayed: October 2012, traveled with friends
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1  Thank HKC61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2012

I started going to this area for work, its not to far from the station a few blocks away in a safe area, the hotel is going thru some change but the staff is friendly and helpful, I would bring my family back to the area the next time we all need to go, breakfast is a plus but get their early.

Room Tip: Second floor is the best choice
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  • Stayed: October 2012, traveled on business
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1  Thank Hotel vet H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2012

We booked with Hotwire a room at Queensboro Hotel and didn't know that the Hotel had changed name, so we looked for it around the block for a little time before we found out about the new name. When we arrived in the room on first floor, a terrible humidity smell came out of it. As we seemed to be in the basement, the room was very small and old.We could smell the smokers' smoke from outside in our room ! And what's more, the room was next to the elevator machinery room, so, at night...it was very loud. On morning, we had breakfast, very poor breakfast and the woman taking care of it was very rude. Finally, I would not recommend this hotel as it very far away from NYC and rooms are nasty.

Room Tip: Do not sleep on first floor.
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  • Stayed: October 2012, traveled as a couple
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3  Thank Lau57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2012

Some of my expectations were not met due to the fact that Booking.com did not verify what was obtainable with the Red roof inn before publishing in the net. The front desk officer explained what have changed, when I demanded to know why I was not being given what I expected.

  • Stayed: August 2012, traveled solo
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Thank TessyNigeria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Long Island City

Address: 3805 Hunters Point Ave, Long Island City, NY 11101 (Formerly Queensboro Hotel)
Location: United States > New York > Queens > Long Island City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #24 of 33 Hotels in Long Island City
Price Range: $125 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Best Western Long Island City 2*
Number of rooms: 80
Official Description (provided by the hotel):
Traveling for business or leisure, the Best Western® Long Island City is the ideal place to call your home away from home. We are a 100% non-smoking hotel that offers a complimentary full hot breakfast, limited complimentary parking for compact cars only and free Wi-Fi. The Best Western® Long Island City is located 20 minutes from Manhattan, New York City, Time Square, Rockefeller Center, Central Park and the United Nation Building. We are minutes away from LaGuardia Airport (LGA), 30 minutes from John F. Kennedy International Airport (JFK) and within walking distance to the MTA station (subway). Our 24 hour Guest Services Agents are available at the front desk to assist you with any questions or information you may need. We welcome the opportunity to call you our guest and we hope that you make the Best Western® Long Island City part of you experience in New York City. Newly renovated June 2017. ... more   less 
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Also Known As:
Holiday Inn Express Queens
Holiday Inn Queens
Holiday Inn Long Island City
Long Island City Holiday Inn
Best Western Long Island City New York

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