I was planning my trip to NYC in June and July 2013 and was trying to book it through booking.com. But I accidentally hit the wrong month/date and wrong button to book Z New York in August instead. I realize it right after and called booking.com as well as the Z hotel right away.
I am really satisfy with the service of Rich at the front desk when I called, and the reservation department of Z hotel to cooperate with Booking.com to help cancel my reservation without penalty.
I already booked my reservation at Z New York for my July trip and I can't wait to check out this hotel and will update my review of this hotel.
I am also really satisfy with the service of booking.com. They answer my call right away and make the action right away with a follow up email.
I always use booking.com to book my accommodation and will continue to do so as I know I can trust their service.
- Reservation Options:
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- Also Known As:
- Z New York Hotel Long Island City