I stayed 5 nights in this hotel and although the beds are comfortable and the view wonderful I found the housekeeping to be rather shoddy. My bed was roughly made and the bottom sheet not straightened or the dust and fingermarks removed from surfaces. Sometimes complimentary coffee was left in the room and sometimes not. The reception staff I found on a number of occasions including check in and enquiring about room service to be rude and uncaring. I would not recommend this hotel for its friendliness or customer service.