Did I stay in the same hotel as the other reviewers? Just entering we were turned off by the too-loud tacky lobby music and the staff's faintly sullen air. The person who checked us in seemed to be having trouble with using the computer, and nobody on the staff (including the manager) seemed at all familiar with the neighborhood. What little information they provided turned out to be wrong. There were no street maps of the area available. One person said, "I could tell you about plenty of places in Manhattan." Well, gee, so could I, but we weren't in Manhattan. At night there was a loud party that kept us awake (this was a working trip for us), and when I got dressed and went down to the desk to complain, the person there said just, "It should be over soon....It's for the owner." No one ever said those two magic words, "I'm sorry." Our room, reserved for three people, was prepared for two; we had to call for glasses, cups, coffee, blankets. The general quality was stingy and cheesy: no towel bars in the bathroom, one tiny bathrobe hook. Toiletries were in hostel-style dispensers that required a lot of pumping. The hot water in the shower was inconsistent, and the gasket was coming off the shower stall door.
The room was clean, and I found no evidence of bedbugs. The location is great for any business in Astoria or L.I.C., but, frankly, I've stayed in places in Manhattan that were no more expensive that I liked a lot better.
One final note: I turned in the comment card provided in the room, saying pretty much what I've said here, two days ago. No one has responded.
- Official Description (provided by the hotel):
- Whether you're here for business or pleasure, the Four Points by Sheraton Long Island City/Queensboro Bridge will be your home away from home. ... more less
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- Also Known As:
- Four Points By Sheraton Long Island City Queensboro Bridge Hotel
- 4 Points By Sheraton Long Island City Queensboro Bridge
- Four Points By Sheraton Long Island City Queensboro Bridge New York