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All reviews new york subway station f line the breakfast area bagels free breakfast times square parking spot never felt unsafe beds were very comfortable central park the hotel is clean the empire state building manhattan view jfk airport two blocks late at night
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Reviewed 4 weeks ago via mobile

The room is clean and breakfast is simple and good. Ayman is the one on duty for breakfast and he went beyond his duty to help us fill our water bottles. He is friendly to my two young kids too. He made the day start off happy and cheery!

Stayed: September 2018, traveled with family
Thank LSF539
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mustafah S, General Manager at Best Western Plus Plaza Hotel, responded to this reviewResponded 4 weeks ago

Quality service is our top priority, and we always strive to go above and beyond for our guests. It is so great to hear you found our staff so attentive and experienced such wonderful service. We were so glad to host you during your trip, we hope to see you again soon!
Best Wishes,
Mustafah Syed
General Manager

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Reviewed 5 weeks ago via mobile

We can’t complain in the slightest about our stay here. Very close to the subway station which brings you to central new york city. Breakfast each morning was superb. The chef Ayman was always so nice amd friendly and always happy to help. He made sure there was enough variety of breakfast each morning for the guests. He really made our stay 5*.

Rooney!

Stayed: September 2018, traveled as a couple
1  Thank X8018BPjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mustafah S, General Manager at Best Western Plus Plaza Hotel, responded to this reviewResponded 4 weeks ago

Our complimentary breakfast is carefully made with a wide variety of fresh foods, with something for everyone. It’s popular among guests and can get busy during the morning times, so our staff works hard to keep things running smoothly. I am so glad you found it to be superb and our staff great. Please think of us for your next trip!
Best Wishes,
Mustafah Syed
General Manager

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Reviewed September 16, 2018 via mobile

I really loved this place, very clean, in a great location,great view from our room and fantastic staff. Stephanie on reception has to be one of the best receptionist I have ever met, always so friendly, smiley and helpful! The rest of the team were great too but Stephanie really stood out.

Ayman was great at breakfast and again very helpful and smiley, it was noticeable when he wasn't around.

I would 100% reccomend this place to anyone and would definatley stay here again.

Thank you for making our trip a great one.

Stayed: September 2018, traveled as a couple
1  Thank Samantha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mustafah S, General Manager at Best Western Plus Plaza Hotel, responded to this reviewResponded September 17, 2018

We can’t wait until your next stay with us! It is so wonderful to hear that you’d recommend us, and that you found your room clean, the location convenient, and the staff incredibly helpful and accommodating. We work hard to provide the best experience possible for our guests and are so glad you found that at our property. ‘Till next time, safe travels!
Best Wishes,
Mustafah Syed
General Manager

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Reviewed September 15, 2018

The most important quality I look for in a hotel is cleanliness. This hotel met my standards. I saw nothing out of place We were in town for a funeral. It was so nice to come back to the hotel and get in an extremely comfortable bed. All the staff were very pleasant and professional. The breakfast was satisfying and hot. Great Coffee. Perfect for what we needed.

  • Stayed: September 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank don8life
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mustafah S, General Manager at Best Western Plus Plaza Hotel, responded to this reviewResponded September 17, 2018

We are so glad to have met your standards and be the perfect place to rest after a long day. We are so honored to be perfect for what you needed during your trip. Please think of us again for your next visit to New York.
Best Wishes,
Mustafah Syed
General Manager

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Reviewed September 14, 2018 via mobile

We had a fantastic time in NYC and the Best Western Plaza LIC really helped make our first visit to the USA a great one.

On arrival we were really quickly and efficiently checked in by Stephanie who was so friendly and gave us information on the local area and best ways to get in/out of Manhattan. Also she gave us information leaflets for the subway and various attractions.

We booked a king room with city view which was great. The bed was nice and big and the aircon was fantastic. (VERY hot week in NYC!!) There is a coffee machine in the room which is great and we used this every day. The showers are decent and the cleaning is also very good. Nice TV with plenty of channels and a good sized fridge. There is also a free to use safe in the wardrobe.

In the main reception is complimentary cold water, decaff and regular coffee and tea which is so good after a long day walking around NYC. There is also a seating area and an ATM. Also you can have your luggage locked away on check out day if you have a late flight to collect before going to the airport.

Breakfast is decent and varied each day, and we were well looked after by Ayman who was very attentive and always greeted us with a friendly smile. He keeps the breakfast lounge clean and topped up always.

The subway is literally a 2 minute or less walk away and on the way is a small convenience store for any esssntials. You have to cross the road once but it is not a busy crossing plus on weekdays there is a friendly NYPD traffic officer who helps with crossing. The F line subway takes you directly to manhattan and in 3 stops you are at the rockefeller centre, one more stop then its 42nd and times square!

I must agree with many on here who say that the surrounding neighbourhood does look quite rough, however we had absolutely no issues whatsoever whilst we walked through there during the day or night.

All in all a great stay made better by the Best Western Plaza and we would highly recommend staying there and would definitely be back again!

Stephanie and Ayman should be commended for their efforts!!

Stayed: September 2018, traveled as a couple
Thank Shane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mustafah S, General Manager at Best Western Plus Plaza Hotel, responded to this reviewResponded September 14, 2018

We are so honored you chose us for your first trip to the United States and appreciate that you took the time to write such a detailed review! I am so glad you had such a fantastic stay with us. Our location is perfect for exploring the city and visiting many attractions, being so close to a subway connection. Thank for choosing the Best Western Plus Plaza, come back soon!
Best Wishes,
Mustafah Syed
General Manager

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