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“Greate place with friendly staffs” 5 of 5 stars
Review of BEST WESTERN Plaza Hotel

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BEST WESTERN Plaza Hotel
2.5 of 5 Hotel   |   3934 21st St, Long Island City, NY 11101-6122   |  
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Ranked #10 of 28 Hotels in Long Island City
Ghent, Belgium
Level Contributor
1 review
“Greate place with friendly staffs”
5 of 5 stars Reviewed February 12, 2014

First of all, it is very budget friendly hotel which is very close to Manhattan. The subway station is 3-4 mins walk from hotel and you can get to Manhattan in 15 mins subway ride. It is in a quiet neighbourhood and will not see much people on the street at night. You can easily get there from JFK airport via subway. When we checked-in, a nice friendly receptionist, Mr. Kumar, told us that we are upgraded to "suite room". How wonderful! :D Honestly, I have stayed in Hilton Union Square in San Francisco just before flying to New York but I think service and room of Best Western Plaza hotel is better all it cost me 1/3 of the Hilton hotel cost. I highly recommend if you are looking for budget-friendly and nice hotel.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank NyanBoBo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,327 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • Czech first
  • Danish first
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  • English first
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English first
Riga, Latvia
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed February 4, 2014

Very nice hotel. We went in the winter when it is cold outside, but in the room was warm. Very comfortable bed, TV and fast WiFi with perfect coverage, what else is needed :)?. Rooms were cleaned every day. Although we lost nail clippers out of the room, but we do not blame maids, perhaps because they fell into the trash and the maid just carried trash with clippers away. Good room service anyway.
Nice breakfast every morning.
I do not know what more could you want for this price in NewYork. Last time when we were in New York we lived in Manhattan and were paying 4 times larger price. Now I can say it was not worth it! Metro is very close to hotel and you can get to Manhattan within a few minutes.
Cons -
I am not used that the air is heated with a ``hairdryer``, I had dry mouth at night.
Cannot open window to ventilate the room, but the reason is clear, we lived in 10th floor.
At breakfast were not available normal size plates, just as tiny ones and I barely was able to put on 2 pancakes.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Harijs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 3, 2014

The staff at the hotel is exceptional, they were extremely friendly and outgoing. The breakfast was average, pancakes, sausage, scrambled eggs, with orange and apple juice. The rooms are extremely small (like Microtel small), but nicely furnished with a flat screen TV and a fridge. bathrooms are clean and do include a hairdryer. The entire hotel was clean, which can be hard to find sometimes. The location of the hotel is great, right in the heart of Queens within 30 minutes of Manhattan by using the F train.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kyle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
montreal
Level Contributor
95 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed January 29, 2014

Very nice staff and a nice breakfast room open till 9;30 am.Breakfast has apple + orange juice, toast, pancakes, hard boiled eggs, apples and oramges, oatmeal and a warm gravy.

It is close to the green line subway.

Around there you have the Queen Mary boat,-hotel on which I stayed the nigfht before - free to visit or take the tour. Also the boats to Catalina Island is a bus ride away.
The pool is locked for safety reasons but the front desk can give you access.
Parking is free.

Room Tip: For travellers with sleep iunsomnia due to noise, choose a room in the rear of the hotel where I was...
See more room tips
  • Stayed January 2014, traveled solo
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank montrealandre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed January 14, 2014

The worse hotel experience i have ever had. Never again would i step foot in that establishment. The location is terrible, not a nice neighbourhood , did not feel safe, hotel and area were loud and unpleasant. the room was not clean, plugs didn't work, bathroom left much to be desired. The two reasons I chose the hotel were 1- they wed site said 2 queen beds 2- free wifi.
There were no queen size beds and no wifi.
after asking front desk repeatedly, one excuse after another. Even after changing rooms to another floor, repacking to bring all to new room which they said would have wifi. Still no wifi. AND no one ever came to make up the room!!!! Just upauling !!!!

Room Tip: Go to another hotel
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  • Stayed January 2014, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Renee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
1 review
5 of 5 stars Reviewed January 9, 2014

This hotel is just a block away from the subway station and ride to times square takes like 20 mins. Rooms are clean and the Front Desk employees Kumar and Salman were exceptional in giving out the directions about restaurants and sightseeing places. The only drawback was the breakfast area was too small and it gets crowded after 8:30 an the WiFi seemed to be pretty fair.

Room Tip: Room with the city view is amazing. Go for higher floor
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Rebecca W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henderson, Nevada
Level Contributor
585 reviews
191 hotel reviews
common_n_hotel_reviews_1bd8 418 helpful votes
3 of 5 stars Reviewed January 8, 2014

This is a budget hotel located in a Queens neighborhood of other budget and mid-priced lodgings across the bridge from Manhattan. And I found it neither better or worse than the others at which I have stayed in the past. Maybe this hotel has a bigger lobby than the others and on-site security is more visible, but the rooms are basic as are the in-room amenities. I did have a small fridge, coffee maker, and safe in my room. And there was a breakfast bar on the mezzanine which crowded near the closing hour of 9:30. But the Wi-Fi was poor and someone must have monkeyed with the business center computers because the search engines were set for Italy. When I checked it, it took quite a while to get an extra blanket (8 hours). Also, the fridge was not plugged in and I had to move the dresser to get to the wall sockets. One day my room wasn't cleaned until 5PM (I had to ask). Neither the front desk personnel nor the housekeepers seemed to care much. I did not have a vehicle but, if you do, there is some parking and you can drive a short distance to the shops and restaurants in Sunnyside and Astoria. Otherwise, shopping by the hotel is a very bleak and surreal experience. But there is a 24 hour convenience store on the corner and 24/7 police security cameras will photograph you coming and going to the nearby subway.

Room Tip: Upper floors facing west might have a view of the Empire State.
See more room tips
Stayed December 2013, traveled solo
Helpful?
1 Thank Zoom_Gotti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plaza Hotel

Property: BEST WESTERN Plaza Hotel
Address: 3934 21st St, Long Island City, NY 11101-6122
Phone Number:
Location: United States > New York > Queens > Long Island City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#7 Romantic Hotel in Long Island City
#9 Family Hotel in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Plaza Hotel 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
Welcome to the BEST WESTERN Plaza Hotel, where guests will find friendly customer service and superior accommodations at an affordable price. Located just five minutes from public transportation to Manhattan this Long Island City hotel features well-appointed guest rooms with cable satellite television and free wireless high-speed Internet access. The Friendly staff at the BEST WESTERN Plaza Hotel is ready to ensure a memorable stay in Long Island ... more   less 
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Also Known As:
BEST WESTERN Plaza Hotel Long Island City, New York

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