We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Visit to New York”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Best Western Plaza Hotel
Ranked #7 of 34 Hotels in Long Island City
Certificate of Excellence
Reviewed May 5, 2013

A fine hotel to visit New-York Manhattan. Metro station at walking distance with direct line to e.g. Rockefeller center. Breakfast room pretty small compared to number of guests. Rooms were clean and fine.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
1  Thank Piet V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (1,802)
Traveler rating
Traveler type
Time of year
Language
  • More languages

668 - 674 of 1,802 reviews

Reviewed May 5, 2013

Stayed 4 nights. The Hotel is in a scruffy area of Long Island City but is very close to the subway on line F so only a few minutes from Central Manhattan. We chose it for that reason and because it offered a significant price advantage over hotels in Manhattan, presumably because of the area.
The room was a good size with a nice en-suite bathroom. There was a large double bed and a nice desk with office chair at which to work. All was neat and clean except for the carpet which, although not worn, needed the attention of a high suction vacuum cleaner and a professional carpet shampoo. There was complimentary Wi Fi in the room which worked most of the time, although slow; some of the time it stopped.
There was a complimentary breakfast but the lounge provided was too small for the hotel and there was inadequate seating at the peak time. There was no reason you could not take you coffee and food back to your room.
My contact with the staff was courteous and helpful.
Conclusion: would stay again for proximity to subway and price.

Stayed: May 2013, traveled with friends
1  Thank sadandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2013

  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
1  Thank Bernard F
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed April 30, 2013

Due to an unbeatable offer, it took our flight but then in the "city that never sleeps".
Since our prices of hotels in Manhattan appeared abundant high, we chose this hotel on Long Iceland.
200 m walk to the nearest metro station and 4 stops you in the middle of 5th Avenue!
Rooms were clean and friendly, though not huge.
A good choice if you prefer not 5-star luxury or the noise of Manhattan, but his money would prefer to use for exploring the big city.

  • Stayed: June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank traveller08Germany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2013

Nice hotel, very god breakfast, very god rooms, but the internet var only available in the lobby, not in the roms ón 5. And 7. Flor, and a lot of people need the internet all the time. The parking is not god. There was no room in the hotels parking, and ón the Streets, you had to move the var every Day. This is not, what it seems like, When you book This hotel.

  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
1  Thank Jorn O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2013

The trip was extremely important to me as my fiancee is coming to meet me after a lengthy separation (we temporary work in separate hemisphere). I booked through PP and was told a King room with City View and was initially very satisfied -- she was flying from New Zealand and I want her to sleep tight and have a wonderful view in the morning. The price was great for this location -- $100 + tax, only 20min subway to downtown, and subway station is 3min walk.

However during check-in the staff told me someone got the reservation wrong, and the only thing left is a double room at 5th floor facing towards the street with a blight view!!! I am not blaming him as he had tried to be as helpful as he can but there was nothing he could do if everything was book out. I know they probably don't have to give reimbursement (I am just too occupied to investigate if they should) but overall it is a huge disappointment to me.

Double bed is really a bit small for two people (well no one want to sleep in separate beds in such situation!!!). It was facing the street so during the night the traffic can be heard. The alarm clock was not working properly and kept making noises (imagine you have to try to figure out what was wrong at 3am in dark!!), the sink was a bit stuck. On the other side, the room was small but clean (no bed bug found), and there is a lovely table and chair in the room. Morning breakfast is crowd but the food is good.

Overall, if not under such situation, I would say it is a good place to stay -- great location, low price possible, decent room, staff is ok, but unfortunately this time for me it is was a real disappointment for me.

Room Tip: Stay away from the rooms that face the street!
See more room tips
  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Tom Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2013

  • Stayed: April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
1  Thank Carlos V
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hotels you might also like...
Travelers also viewed these Long Island City hotels
0.4 mi away
Home2 Suites by Hilton New York Long Island City/ Manhattan View
Home2 Suites by Hilton New York ...
#1 of 34 in Long Island City
1,101 reviews
0.5 mi away
Hilton Garden Inn Long Island City Queensboro Bridge
Hilton Garden Inn Long Island Ci...
#2 of 34 in Long Island City
803 reviews
0.2 mi away
Country Inn & Suites By Carlson, New York City in Queens
Country Inn & Suites By Carlson,...
#29 of 34 in Long Island City
1,871 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Wyndham Garden Long Island City Manhattan View
Wyndham Garden Long Island City ...
#13 of 34 in Long Island City
1,157 reviews
0.4 mi away
Hotel Vetiver
Hotel Vetiver
#12 of 34 in Long Island City
1,151 reviews
0 mi away
Sleep Inn - Long Island City
Sleep Inn - Long Island City
#9 of 34 in Long Island City
934 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Plaza Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plaza Hotel

Address: 3934 21st Street, Long Island City, NY 11101
Phone Number:
Location: United States > New York > Queens > Long Island City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#7 Romantic Hotel in Long Island City
#9 Family Hotel in Long Island City
Price Range: $93 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plaza Hotel 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
Welcome to the BEST WESTERN Plaza Hotel, where guests will find friendly customer service and superior accommodations at an affordable price. Located just five minutes from public transportation to Manhattan this Long Island City hotel features well-appointed guest rooms with cable satellite television and free wireless high-speed Internet access. The Friendly staff at the BEST WESTERN Plaza Hotel is ready to ensure a memorable stay in Long Island ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Best Western, Booking.com, Expedia, Priceline, Hotels.com, Hotwire, Travelocity, Cheap Tickets, Orbitz, Cancelon, getaroom.com and TripOnline SA so you can book your Best Western Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plaza Hotel Long Island City, New York

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing