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“Affordable but very average”

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Best Western Plaza Hotel
Ranked #8 of 33 Hotels in Long Island City
Certificate of Excellence
Reviewed March 18, 2013

Second stay for me in this hotel.

Welcome is formal but nothing more.
The first thing that you will notice is the poor management of the elevators, which are not set up correctly and might take a looong time to come, need to push several times the button.
The room was a king size suite, spacious but not well insulated (noise and heat). The windows are not completely sealed which means the street noise and the cold are present.
The room is partially cleaned (at least the visible parts). When you move the side bed furniture, you will find a huge quantity of dust and dirt. I even found an empty bottle under the sofa.
The fridge was small (only allows small bottles) and tends to freeze everything (not parametrable). it made some noises also during the night. Heater/air co was noisy too, impossible to sleep with it on. The shower was quite good.
The breakfast is quite good but the population that occupies the hotel does not really behave like other people (example : donuts in the toaster etc). You have a selection of bagels, croissants, breads, cream cheese and marmelades, some fruits and yogurts, a microwave and a toaster. Coffee machine and orange/apple juices. You could have some eggs and pancakes (if lucky).

The neighborhood is not very safe when it's dark. Even during the day, i would not walk around. The subway is one block away on line F, quite convenient in fact to join Queens or Manhattan.

There is a small mini market (full of alcoholic-addicted) near the hotel, there is also an indian fast food and a subway restaurant.

Room Tip: Avoid the rooms finishing with 8 (708, 808 etc) since it's near the elevator.
  • Stayed: March 2013, traveled on business
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1  Thank loulou_be
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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646 - 652 of 1,727 reviews

Reviewed March 16, 2013

Third time in NYC and for the first time very unsatisfied. It doesn't happen often to me that taxi driver gets scared when he gets the place where I stay. I have been staying at Manthattan so far, but this time the only option was Long Island (for the same price).

The location of the hotel is close to not a very nice area hence I got a warning to stay in my room at the evening and take taxi all the time.

The room itself is huge to NY standards, but unfortunately not clean (should only smell like it is :)) and renovated for the last time already few years ago. The other minor problem is that internet coverage is not the strongest so I'm literally sitting behind the door to get some signal.

The service was "ok". The guy at reception with shirt which hasn't been ironed has spent whole 2 minutes to check me in, but given the area I quite understand why there was nothing to tell me.

Next time please consider other option, I'm sure there are less doggie places around here...

Room Tip: different hotel :)
  • Stayed: March 2013, traveled on business
    • Value
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Thank ruterle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2013 via mobile

Stayed here one night for a business trip. Subway and El train are literally a few steps away. Check in very fast and easy. This is not a full service hotel so no bell hop. Room was very nice and clean. No type of view at all. Hotel has security guard. So if you want to travel at night there is someone keeping watch. Didn't take part in the breakfast but it was packed when I went passed in the lobby. Overall if you need a decent place to stay close to the subway this it!

  • Stayed: March 2013
    • Value
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Thank alexm0830
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2013

When I first arrived, the front desk service was superior. There were garbage that was found in the room. The room was clearly not cleaned properly. The lady that came to clean the room only put fresh towels down. She didn't clean the bathroom or take the trash out the room.

  • Stayed: March 2013, traveled with family
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Review collected in partnership with Best Western
Thank ReneeB732
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2013 via mobile

There's street parking and the hotel provides its own parking, first come first serve basics. The rooms are small but updated and clean. 2 blocks from subway. Breakfast was great, above the typical hotel breakfast. The only weird I've noticed we're the flat tires on the street parked cars. I got a flat tires and so did other car around me.

  • Stayed: March 2013
    • Value
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Thank Hollyspam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2013

Stay here 11 nights! Great find and good value for money! Daily room clean meant standard was kept high throughout! Only downside is area but very good access to manhattan via subway! Really good if you on a budget would recommend this hotel!

  • Stayed: February 2013, traveled with family
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Review collected in partnership with Easytobook.com
1  Thank AlphaOmega70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2013

  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
1  Thank George S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Best Western Plaza Hotel

Address: 3934 21st Street, Long Island City, NY 11101
Phone Number:
Location: United States > New York > Queens > Long Island City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#7 Romantic Hotel in Long Island City
#9 Family Hotel in Long Island City
Price Range: $92 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plaza Hotel 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
Welcome to the BEST WESTERN Plaza Hotel, where guests will find friendly customer service and superior accommodations at an affordable price. Located just five minutes from public transportation to Manhattan this Long Island City hotel features well-appointed guest rooms with cable satellite television and free wireless high-speed Internet access. The Friendly staff at the BEST WESTERN Plaza Hotel is ready to ensure a memorable stay in Long Island ... more   less 
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Also Known As:
Best Western Plaza Hotel Long Island City, New York

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