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“Close to F train station.”

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Best Western Plaza Hotel
Ranked #7 of 34 Hotels in Long Island City
Certificate of Excellence
Reviewed October 25, 2011

Wow I booked this hotel in the very last minute trip to NYC. The rate was really cheap(<70)
given that this is NYC and it was when I made a booking a day before my departure. Sure enough, I was really worried about the hotel after I figured out the hotel location. The hotel is sitting in Queens neighrborhood but it is very close to F train station. You can run to the hotel in one minute along road. I have seen a couple of police sometime at night near F Subway station. So that is good and bad.

The room seems to be renovated, it has a new flat TV screen and new bedding sets. The breakfast scence is a mess if you see it. But I just thanked them to provide it free. Coffee and donuts, that's it. I got an impression that employees are really working hard to provide excellent services. But overall this place is run down.

The location is good if you are going to Manhattan. Other than that, I would not pay more than 100 dollars unless you are really desperate for a hotel room.

PS. room has much noise from traffic noise.

  • Stayed: October 2011, traveled with family
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Thank IADFlyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bwplazalic33143, General Manager at Best Western Plaza Hotel, responded to this reviewResponded December 12, 2011

Hello IADFlyer,

Thank you for your honest review of your stay here with us at Best Western Plaza Hotel! We’re glad you found our hotel amenities and staff of great service! On your next trip to New York, we hope you consider staying with us again!

Warm Regards,
Best Western Plaza LIC Hotel Management

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800 - 806 of 1,785 reviews

Reviewed October 18, 2011

i recently stayed at this hotel and was a little worried about it being in queens.... but it was great!
i had free parking the whole time.. yes the lot is small but if you asked everyday you should be fine and you can park on the street!
wow the view i had a view of the queens-borough bridge and all of Manhattan!! i got some great pictures!
the rooms were small but its new york they all are... but not too small and very clean!
it was also 2 blocks away from the f train and only about 5 blocks from nrw train!
i will always stay here from now on when going to nyc!

Room Tip: choose a room with a view the extra few bucs well worth it!
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  • Stayed: August 2011, traveled as a couple
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Thank angelas0908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bwplazalic33143, General Manager at Best Western Plaza Hotel, responded to this reviewResponded December 12, 2011

Hello Angelas,

The Best Western Plaza Hotel would like to thank you for your kind review of your stay with us. We’re not only pleased you enjoyed our facility and the amenities we provided, but you also enjoyed the resources within and outside of our hotel! We look forward to your return in the future!

Warm regards,
Best Western Plaza LIC Hotel Management

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Reviewed October 7, 2011

I came to the city for a wedding - the bride had several options for guests to choose from and I was very happy with my choice. The rooms were nice and clean - a bit small but everything worked and there wasn't any noise eventhough I believe they were almost at full capacity. We used the on-site service for reserving tours which was efficient and knowledgeable. All in all a great trip!!!

  • Stayed: November 2010, traveled with friends
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Thank geeluv05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2011

excellent hotel very clean n the service was excellent i must say the area is excellent around a lot of stores trains everything my stay there was excellent i must say..

  • Stayed: September 2011, traveled as a couple
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1  Thank cecilia b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bwplazalic33143, General Manager at Best Western Plaza Hotel, responded to this reviewResponded December 12, 2011

Hello Cecilia

The staff at Best Western Plaza Hotel is happy to hear your kind praise! Great services and a clean facility is what our team hopes to continually provide. Thank you for your review and we hope to see you return!

Kind regards,
Best Western Plaza Hotel LIC Management

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Reviewed September 28, 2011

I stayed for 4 nights in a room with 2 doubles. The room was nice and clean and so was the bathroom but for 4 girls with suitcases there was barely room to move. The beds are nice and the tv worked and we didn't hear any noise. The air con works really well but is slightly noisy. the area around the hotel isn't too good but I didn't feel afraid as there is a really short walk (3 mins) from the hotel to the subway and it's also really easy to get around as well as the subways being frequent and quick. The hotel also provides easy printed directions to all of the major attractions in new york, available to pick up at front desk which made it really simple to get around which was good. I don't however think it is acceptable charge 1 dollar per suitcase or bag for the hotel to hold for you when you are waiting to check in and after check out. I also found it strange they kept everybody's suitcases at front desk. The service is ok depending on the person but overall I would say good value for money if you consider the amount compared to paying to stay in manhatten. Breakfast was crowded but good with the food being stocked up quickly. I did find it strange when we called to see if we could have an extra towel that we were told to come down and get it from front desk because housekeeping hadn't arrived yet, as I think it is basic service to take it up to the room but apart from that I would say we generally had a good stay at the hotel.

  • Stayed: September 2011, traveled with friends
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1  Thank Rachael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2011

I read all of the review and was a little hesitant but we were pleasantly surprised. The room we had was very small (2 doubles) for a family of 4 but it worked. The breakfast was crowded around 8-9am but if you go early there is no crowd. We stayed 4 days and took the subway into the city every day. I felt totally safe even coming back after dark. The area is very industrial with body shops and storage facilities to one side of the hotel and a housing project the other way. Even with the area, I would most definitely stay here again the next time we vacation in NY. 2 stops on the subway and you're in Manhattan. 10 minute taxi ride to either airport. Wonderfully convenient and you can't beat the price!

  • Stayed: July 2011, traveled with family
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1  Thank Deidre M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2011

My husband and I went to New York for a vacation and decided to stay at the best western plaza hotel. The pictures online match with the hotel as being nice and modern looking but i can see why they didn't show the area around them!!! What a dump! Its a shame this nice hotel is located in this area. We got into our room and immediately smelled a rotten odor. We opened the window and left for dinner thinking maybe the room just needed some fresh air but when we got back the odor was still their. We started to look around the room and my husband moved the stand next to the bed to find 2 pieces of rotting fruit with flies! I went down to the desk and got moved to another room after almost having to beg the front desk staff. It was ridiculous, Talk about rude! The breakfast is alright although it could have a few more items on the menu for the prices of the rooms. If i come back i don't think i will be staying here again!

Room Tip: Make sure the room is clean
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  • Stayed: August 2011, traveled as a couple
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Thank Deb A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plaza Hotel

Address: 3934 21st Street, Long Island City, NY 11101
Phone Number:
Location: United States > New York > Queens > Long Island City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#7 Romantic Hotel in Long Island City
#9 Family Hotel in Long Island City
Price Range: $92 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plaza Hotel 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
Welcome to the BEST WESTERN Plaza Hotel, where guests will find friendly customer service and superior accommodations at an affordable price. Located just five minutes from public transportation to Manhattan this Long Island City hotel features well-appointed guest rooms with cable satellite television and free wireless high-speed Internet access. The Friendly staff at the BEST WESTERN Plaza Hotel is ready to ensure a memorable stay in Long Island ... more   less 
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Also Known As:
Best Western Plaza Hotel Long Island City, New York

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