I made reservations 12 months in advance for 8 nights in April for my wife and me. I got a fantastic senior rate ($81 per night plus tax, which came to about $99 per night). BTW the price to reserve the SAME room had doubled by the time we actually checked in. I had read all the reviews about the crowded dining area, the dirty sheets, the dirty rugs, the bedbugs, the theft, etc. etc. I discovered that most of these alleged problems were either non-existent or exaggerated. So here is the real scoop from someone who just spent 8 nights there on the 7th floor, in a room with a view of the front of the hotel. I chose not to pay extra to see the Manhattan skyline because we have seen it many times. BTW, it is my understanding that if you really must have a room with a Manhattan view, then you MUST stay on either the 7th or 8th floor. Now a blow-by-blow description of our stay ...
THE ROOM: was cleaned daily; the sheets were not dirty nor were they torn or worn; we had a flat screen TV which we did not watch at all; one of the blackout curtains was broken and so the sun shined brightly into the room early each morning; we could not lock either window for safety (but being on the 7th floor it really didn't matter); we had a king bed with a somewhat soft mattress but it was fine; there were NO bedbugs; the carpeting looked clean; the bathroom was clean; the tub did not drain well; the reading lamps were far too dim for comfortable reading (come on, how much more does it cost to provide a few extra watts?): there were plenty of electrical wall outlets though; there was only ONE chair, and it was a rolling desk chair (we really needed TWO chairs since there were TWO of us); no one stole anything from our room (I actually left my PC out on the desk every day while we were in the city, and we left a daily tip for the cleaning staff - I am sure this hotel pays the absolute minimum wage to them); we had to ask the cleaning staff (in Spanish - thanks to Google translate) to leave extra coffee for the coffee maker; there was a HUGE water stain on the ceiling in the bathroom that needs to be painted over; the bathroom door would not lock properly.
THE BREAKFAST: typical Country Inn items, but the orange juice really was Tang (or Hi-C); many items (especially bagels and cream) were frequently out and the hotel was too slow to replenish; it was not really good food, but it was food, including bananas. Seating was inadequate - I think the hotel was filled (however, I did notice that the is room to add 4 or 5 more tables for two people which would help); tables were cleaned off too slowly; there are other options for breakfast which I will mention later.
THE HOTEL: yes, the lobby is not brand new, but we did not come to NYC to sit in the lobby, nor to swim in the non-existent pool. On three occasions, someone (probably a kid) spilled some breakfast liquid (milk?) on the floor of one of the two elevators. All three spills were never cleaned up by staff. UNACCEPTABLE!
THE AREA: it is SAFE; it reminded us of streets in Rome. The subway is only 2 blocks away. To get there ... exit the hotel, turn right, walk 1.5 blocks, turn left, cross the street and walk another half block. Here you will see a Dunkin Donuts (good for a quick breakfast) and a very nice Mexican restaurant with fantastic prices (they serve breakfast too). To get to the subway, take the nearby stairs to the pedestrian overpass. Note there are THREE trains you should become familiar with: #7 which takes you to Grand Central and beyond, and N,Q,or R which take you to Central Park (one stop away at 59th and Lexington). Queensboro Plaza is multi-level; the top level has trains coming FROM Manhattan; the level below that is where you catch trains TO Manhattan. Very, very convenient.
OTHER TIDBITS: we landed at La Guardia and took a taxi ($18 + tip). We took the Air Train ($5) to Kennedy for our return flight. Ask the attendant how to catch the Air Train, otherwise the cab fare will be a fixed $45 + tip. We bought weekly passes ($30 each); and we bought daily fares(4.50) or single trip (2.50) for the extra days of travel
I HOPE THIS HELPS! In summary, this is not the nicest Country Inn in the country, but if the price is right, I would stay here again (but NOT pay $170 per night). The hotel and the room had lots of minor problems, but nothing serious.
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- Also Known As:
- Country Inn And Suites Nyc In Queens
- Country Inn & Suites Nyc In Queens Hotel Long Island City
- Country Inn & Suites By Carlson, New York City In Queens Long Island City