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Country Inn & Suites By Carlson, New York City in Queens
Ranked #25 of 32 Hotels in Long Island City
Rio de Janeiro, RJ
Level 4 Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“good location”
Reviewed October 29, 2013

We stayed here for 9 nights, great value for the price. The hotel is only 2 blocks from subway and you can be in Time Square in less than 20 min or change the subway line and go to anywhere. The breakfast area is very small so, you may have to wait to sit. Internet is not that reliable but works. I do recommend if you want save some money while in NYC.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HA_BR_25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,794 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (199)
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Worcester, United Kingdom
Level 4 Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed October 28, 2013

We Booked in having booked through hotel several months in advance, one bed a sofa bed had not been made up, I had to ask for bed clothes. Receptionist on check in was difficult he really couldn't care less.Almost impossible to speak to GM, despite continually trying too. A previous guest had been sick in the room, house keeping had not cleaned well, room had bad smell and floor still wet where sick had been. They did shampoo floor after I complained but carpet was wet all day so we had to avoid using the room. You had to fight for a seat at breakfast weather at 7am or 9am, there is simply not enough seating. There is a complete lack of customer awareness at this Hotel.

Although part of Carlson hotels, it has been a bad experience the most frustrating part was the attitude of the staff.

Room Tip: Yes choose another hotel.
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank alan f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlsonRezidor, online customer support at Country Inn & Suites By Carlson, New York City in Queens, responded to this review, November 6, 2013
We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Des Moines, Iowa
Level 5 Contributor
69 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 24, 2013 via mobile

Good news is trains are very near and location is close to Manhattan. Rooms are very small but were clean. Had no secure area to check bags for day just stacked in lobby. I don't know how they could accept the liability. Gold member and got no benefit from that. I guess the hotel was adequate but I expected a little more for the price.

Stayed October 2013, traveled as a couple
Helpful?
2 Thank Iccash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southampton
Level 5 Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 23, 2013

Stayed here for 4 nights. Great value for the price paid - we would rather save our $$ for spending in New York rather than on a room we were hardly in!

We did pay a bit extra for a king room with a Manhattan View - really glad we did! The view was amazing, especially at night, and the room was large and comfortable. We had a fridge and microwave - the shop at the petrol station next door sells anything you could wish for if you want a drink or snack! No noise at all from the street as our room was at the back.

There are 3 subway stations close by and it's only 2 stops into Manhattan. Very quick and easy. Right by the Queensborough Bridge, which you could walk over and eventually get straight to Central Park.

Breakfast was OK but not the most imaginative and we only had it on 2 mornings. Good range of cereals, bread and baked goods but beware the eggs! Staff weren't the friendliest but dealt professionally with us. Elevators were slow and we tended to walk down from our room.

Room Tip: Get a kingsize room with a Manhattan view
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank biscuit182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muncie, Indiana
Level 5 Contributor
58 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 18, 2013

The location, price, and comfort of this hotel is amazing. I have stayed with a group and personally. The only downfall is the demeanor of the staff. Check-in is always rough. The staff has no idea about "customer service". It seems that check-in is an inconvenience for them and they offer nothing but what is requested. The housekeeping staff keeps everything very well maintained and clean. The breakfast area is usually well stocked, although, one staff member to keep things cleaned, trash emptied, and restocked sometimes is not enough. I will use the hotel again, knowing I just need to bite my tongue when interacting with the front desk staff.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Curtis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wollongong, Australia
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 17, 2013

Stayed here for 2 weeks and love the place ,great location,close to Manhattan without the price tag,easy walk to subway and quick ride to mahattan.
Room was very clean and good size,great city view,air con works well(which is a must for me) and block out curtains for sleeping.
Breakfast was good,might have to wait for a table some days but better than paying for breakfast when you can have it free.
bed was very comfortable
Will stay here again that for sure

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank melmo78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 6 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 16, 2013

stayed here a few years ago

its one short block to the subway there is alsoa gas station next door useful for drinks snacks etc. takes about 15 mins to times square and much less of course to lower manhattan

the room was plenty big enough - huge comfortable bed, decent bathroom, microwave and fridge and a nice flat screen tv

breakfast was decent enough and included in the price

highly recommended will stay there again

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LMVManchester_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, New York City in Queens

Property: Country Inn & Suites By Carlson, New York City in Queens
Address: 4034 Crescent St, Long Island City, NY 11101-3804
Phone Number:
Location: United States > New York > Queens > Long Island City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #25 of 32 Hotels in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Country Inn & Suites By Carlson, New York City in Queens 3*
Number of rooms: 133
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Also Known As:
Country Inn And Suites Nyc In Queens
Country Inn & Suites Nyc In Queens Hotel Long Island City
Country Inn & Suites By Carlson, New York City In Queens Long Island City

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