The location, price, and comfort of this hotel is amazing. I have stayed with a group and personally. The only downfall is the demeanor of the staff. Check-in is always rough. The staff has no idea about "customer service". It seems that check-in is an inconvenience for them and they offer nothing but what is requested. The housekeeping staff keeps everything very well maintained and clean. The breakfast area is usually well stocked, although, one staff member to keep things cleaned, trash emptied, and restocked sometimes is not enough. I will use the hotel again, knowing I just need to bite my tongue when interacting with the front desk staff.
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- Also Known As:
- Country Inn And Suites Nyc In Queens
- Country Inn & Suites Nyc In Queens Hotel Long Island City
- Country Inn & Suites By Carlson, New York City In Queens Long Island City