My girlfriend and I stayed here for 4 nights in April 2013. Overall I'd say that the hotel is good value considering its proximity to Manhattan and all major attractions. You can take the tube from Queensborough Plaza to Manhattan which takes approximately 10 minutes.
We found that the rooms were clean, the complimentary breakfast was ok (not a lot of choice but enough to get you going in the morning including bananas, coffee, a selection of fruit juice, waffles, cereal, bagels etc) and the staff were helpful (based on the fact that our shower was broken on check in and it took 5 minutes for them to fix it and they booked us a taxi to EWR airport on our way back).
I would recommend locking anything valuable in your suitcase before leaving the room each day. Usually we are very careful by doing this every day. On the one occasion that we did not, a pair of trainers that we had bought for a relative at home were stolen from our hotel room. We began to question whether we had brought them back to our room at all but on retracing our footsteps were absolutely certain that we had. We asked reception if they had seen anything but to no avail. On consideration of the situation and weighing up the cost of the trainers vs the antagonism of accusing the hotel of theft on our final night, we decided that we would forego the $50 price tag on this occasion. This was very frustrating and as a guest, you should not have to fear for the security of your personal belongings. This just goes to show how careful you have to be when travelling and why you should secure everything as best as you can (ie locked suitcase)!
I have read other reviews on here which reinforce a history of theft at this hotel. It was very annoying that this incident marred an otherwise fantastic trip to the US. Please secure your belongings to avoid such a situation in future!!!!!
As said, other than the above, the hotel is good value for money and the room was very comfortable. I would recommend staying here, just bring a padlock with you! If not for the theft, I would have given this a 'very good' rating.
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- Country Inn & Suites Nyc In Queens Hotel Long Island City
- Country Inn & Suites By Carlson, New York City In Queens Long Island City