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Country Inn & Suites By Carlson, New York City in Queens
Ranked #20 of 28 Hotels in Long Island City
Kuopio, Finland
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great location”
5 of 5 stars Reviewed November 15, 2012

The hotel was very close to Manhattan. The station is in 7 minutes walking distance and next 7 minutes by the subway and find yourself in Times Square. The hotel is easily approachable with large luggage. The surrounding area is safe, we felt comfortable even at midnight. Very clean rooms, towel change and housekeeping every day, fridge, LCD TV, etc. Decent breakfast. Very convenient and we felt safe at all times. We stayed in 803 in believe, eight floor facing the Manhattan – photo-like skyview. Return to JFK by subway to be successful in an easy from Queensboro Plaza Station. I can recommend this hotel to anybody who is visiting NY and want to get a cheap, safe, close hotel to Downtown.

Room Tip: Rooms higher floors on the Manhattan side.
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank Auv0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,514 reviews from our community

Traveler rating
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    669
    321
    133
    130
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (176)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Northern Ontario
Level Contributor
159 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed November 8, 2012

This hotel is clean , starting to show wear in areas . Staff was certainly less than friendly and welcoming . We were given a room key , went up to find the door wide open . There was a man preparing to steam clean the room , and this was the room they chose to put us into . He used his radio to let the staff know and the girl came up to show us an alternative room . It was smaller , but when I said that , I was told by the young lady that it was the same . The staff was the main reason this hotel did not get an excellent rating . The room was inset in the corner, and was definitely smaller. The breakfast room had too little seating , and several bins were empty for what seemed long periods . Staff spoke to each other in a non English language, loudly , but spoke to guests very little , and seemed like guests "bothered" them . City view room on top floor was worth the extra money although there is a large building being built that blocks part of the view. The bridge looks fabulous day and night . Several small cafes nearby , and a handy convenience store open 24 /7 next door was great . The elevator makes noise when it stops at each floor , but we were not near it , luckily . The room was clean , shower lacked pressure . Superb value compared to what we paid in MidTown last visit . Subway is a great way to get around , never felt afraid at all . Love N.Y.C. ! Will stay here again, asking for city view room . Lending library in lobby is a terrific idea . I love to read . Fantastic hotel if little thing can be overlooked .

Room Tip: Avoid rooms near elevator or ice machine . Pay for city view room .
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank dodi534
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo
Level Contributor
129 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed November 7, 2012

It is a new hotel, very close to the subway, new furniture, fast lift. The major flaw is the Staff. Housekeeping are friendly but don't clean the room properly. They leave hair around the corner. I removed hair of towels, of bathroom floor and of table EVERY DAY. (and it was not my hair). The manager is rude and doesn't solve the problems. When you request any information or help, the answer is always around "You're on your own". The breakfast is good and varied. Although the breakfast room is large, there are few tables. The staff that makes replacement of food comes every half hour, so it is always something missing.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Razasa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 31, 2012

We stayed here as part of our 10th anniversary celebrations. We arrived at 12 noon which was too early to check in so we left our luggage in the constantly supervised lobby and took the 10 minute journey to 5th ave and to Tiffany to buy my wife's eternity ring. I was able to do this in part because of the fantastic rate we paid for our 5 night stay.
Upon our return our room was ready. Fantastic city view as promised.
We read about breakfast and raised the matter at reception asking if it was ok to take brekkie up to the room. No probs was the reply there is a tray in the room you can use.
The service is not over friendly but neither is it hostile. The people at this hotel all work very hard to ensure a nice stay for their guests.
The petrol station next door was great for drinks and snacks and just around the corner there is a Latin bar that serves a nice cold beer.

  • Stayed October 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Elfandpanther
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Umea
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 30, 2012

We have chosen this hotel twice, because we found it very good the first time. Why? Our daughter lived in Long Island during this two visits and she (small as she is) could stay one or two nights in our room without extra charge, although we were willing to pay. People complain about the breakfast and yes it's crowded during rush our, but what you get is ok. Situated one station from Central Park, great. We have stayed three times in Manhattan and the prices are much higher compared to what you get. The staff was very friendly (compared to what was said here before). Our daughter also got a parking outside. (we where there in oct -10 and aug -11)

  • Stayed November 2011, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank GunnarUmea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chilliwack, Bc
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 28, 2012

We stayed at this hotel from Oct 18-23. Other reviews listed here are spot on. Location is great... short walk down to the Queensboro plaza train station. We bought a week pass for $20ish and used the subway to get everywhere. Very convenient and we felt safe at all times. We stayed in 703 in believe, seventh floor facing the City. Was quiet enough for us except the ice machine was just outside our door which was rather noisy but not used very much. Wifi is speedy, had no problem watching Netflix on a tablet. Rooms are newer but starting to show their use. Bathroom fan was on its way out (noisy) and showerhead was difficult to keep in position... minor inconveniences. I wouldn't say the front desk staff were overfriendly but they did there job in a timely manner which is something I can't say for most of the people we dealt with in the service industry (waitresses, cashiers etc). Most of the cashiers (especially clothing stores) don't even acknowledge your presence! If your lucky they may give you a $ total, but things like, "Hi" and "How are you" or "have a good day" are not in their vocabulary.
The only thing this hotel is lacking is a hot tub or pool. After a full day of walking/subway/biking we were itching to relax in a hot tub.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank erikdv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Czech Republic
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed October 22, 2012

Stayed here at the beginning of October for 5 nights. Excellent location, 3 minutes from Queensboro Plaza subway and just 15 mins from Times Square, lines N Q and 7 (7 wasn't working at weekends though). Considering it costs about half than most equivalent hotels in Manhattan, very good choice for a small budget traveller that wants to be close to the city and not share a bathroom. Clean rooms, towels and toiletry miniatures changed every day. Only bad point was the breakfast - poor selection, too many people and not enough space. On the good side, there is a microwave and a mini fridge in the room; if you are exhausted after a long day sightseeing, you can order takeaway and have it delivered to your room. All in all staff were fine, not too smiley at first but pretty helpful when needed.

Room Tip: I guess a room with a view would be the best choice, slightly more expensive though...definitely a r...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank rip007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, New York City in Queens

Property: Country Inn & Suites By Carlson, New York City in Queens
Address: 40-34 Crescent Street, Long Island City, NY 11101
Phone Number:
Location: United States > New York > Queens > Long Island City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #20 of 28 Hotels in Long Island City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, New York City in Queens 2.5*
Number of rooms: 133
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Also Known As:
Country Inn And Suites Nyc In Queens
Country Inn & Suites Nyc In Queens Hotel Long Island City
Country Inn & Suites By Carlson, New York City In Queens Long Island City

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