My wife and I stayed for four nights in June 2012. The hotel is in a modern building in a fairly industrial (i.e not unsafe, just not very pretty) part of Long Island City about 5-10 minute walk from two metro stations, both of which offer access to Manhattan in just a couple of stops. The F line also goes out to JFK airport which is another bonus.
Our room was spacious enough, clean, modern and well appointed (if a little damp smelling). The AC unit was very noisey and the view was nothing to write home about, but for a budget hotel you can't expect much.
The main (and significant) gripes relate to two things.
Firstly, the staff - the manager is very elusive (he never seemed to be on site) and the rest of the staff are either uninterested, or ineffectual, or both. If you don't need to ask them for anything during your stay you should be ok but, if you do, you'll probably not be satisfied with the response.
Secondly, the breakfast. This is a consistent review theme but a fair one - the breakfast area seats about ten people and the hotel probably sleeps at least twenty times that number at full occupancy. This makes for an unbearably crowded time (and daily shortage of food - staff frequently refuse to replenish things). You'd be best to assume that you need to purchase breakfast elsewhere.
Overall, it's a real shame - the hotel could be a fantastic budget alternative to staying on Manhattan but, until the staff improve their attitude to customer service and work on some of the basics around hospitality, I couldn't recommend it to others.
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- Also Known As:
- Ramada Long Island City Hotel Long Island City
- Ramada Long Island City New York