I used the Ravel Hotel for my guest room block for my wedding that I was having at the Water's Edge in Feb 2012. In the beginning, my guest to this day let me know the truth of how hard it was to book with them. Most places you can call 24/7 and book your hotel. My guests had to book between certain hours during certain times with resulted in them calling me to try and help alleviate the situation.
In the end, it all worked out but could have run much smoother. I do have to say that the staff, Stephanie and Loren, did their best to make sure I was comfortable and that all ran smoothly.
What I really do not like about this restaurant is how they charge you for EVERYTHING! I was going to book the shuttle for my wedding for certain times (a total of 3 hrs) and they were going to charge be money even though it was complimentary for the guests to use. With all of the business I gave them during a slow winter season, I would hope that breakfast would be complimentary for my guests but they still had to pay when asked. Even though they were running a special where guests could get a free breakfast, because my guests did not book under that code, they were told they could not be relieved of the breakfast charge.
I asked for a spread of bread, fruit, etc for my suite that AM for my bridal party and they charge me another $75 even though it was the same basic food being served for the breakfast. At this point, i was too tired to argue with all of my wedding planning and just accepted the charge.
Stephanie and Loren did do a great job the days leading up to my wedding to make sure I had everything I needed:
1. Confirmed the time I could use the rooftop for my bridal pics
2. Confirmed extra tables/stools I needed for my makeup/hair artists
3. Loren even stayed late for my the night before past her normal hrs to greet me and walk through everything
All in all, its close to the water's edge so it worked out great. Stephanie and Loren were a pleasure to work with. Yet, I think this hotel still has a long way to go, especially with all of the new hotels popping up in the area.
- Official Description (provided by the hotel):
- Long Island City's first boutique hotel featuring lavishly decorated rooms that overlook the Manhattan skyline, the hotel is nested between the Queensboro Bridge and Midtown Manhattan. Whether traveling for business, pleasure, or both, the Ravel offers every comfort of home. Where you can enjoy a true city experience without the hassle. ... more less
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- Also Known As:
- Ravel Hotel Long Island City, New York