September 4, 2009
Allegria Hotel & Spa
80 West Broadway
Long Beach, NY 11561
Attn: Todd and Jennifer Jacobs c/o Melissa Mufferi
Dear Todd and Jenn,
Approximately three months have passed since our wedding on June 6. Kelly and I never formally expressed our gratitude for your assistance prior to and on our special day.
Kelly and I were initially disappointed when we were informed about the inability to have our wedding at the Allegria. Our feelings of disappointment were subsequently replaced with concern regarding a proper new venue, notification of guests, accommodations for guests, additional costs etc. Our concerns dissipated when we met with both of you and were assured that any and all issues would be addressed on an immediate basis.
Of course, assurances have little meaning unless they are fulfilled by action. You and your staff met and exceeded all of our expectations for the wedding. Despite the fact that the wedding was relocated to a different venue, you and your staff were able to retain a “hands on” approach. Details that I consider as frivolous, but are very important to my wife, were completed exactly as requested. Kelly and I feel that you addressed our situation not from the standpoint of business people but rather as a couple who empathized with our plight. In short, our wedding day was spectacular because of the assistance of you, Melissa Mufferi and the remainder your staff.
We are aware of the challenges you have faced in attempting to open the Allegria. However, we know that you will overcome those challenges because of your character and the values that you will instill with your staff. We wish you the best of luck.
With sincere gratitude,
Drew and Kelly Steigler
- Official Description (provided by the hotel):
- The Allegria Hotel is Long Island's Only Luxury Oceanfront Hotel where the Hampton's meets Manhattan. Slumber in elegance in our 143 rooms and suites and discover impeccable accommodations with personalized service. Dine at our the Atlantica Restaurant and indulge in gourmet cuisine or experience the L'onda Lounge and enjoy a cocktail while over looking the Atlantic Ocean. There is always plenty to do, whether talking a stroll on the iconic long beach boardwalk or surfing with skudin surf; there is always fun under the sun. The Allegria Hotel also features a variety of chic event spaces perfect for meetings, private events or the wedding of your dreams. Experience first hand the Allegria Lifestyle. ... more less
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