There was no heat on in the room I rented its winter time people,I cleaned the heater filter was so plugged with looked to be 5 dead cats that much animal fur and hair,never did warm up in their had to go get our sleeping bags out of the truck to keep warm.Now I'm trying to get back 20 dollar's they debited from my bank acct. after I left now its been a good week later and they can't give me a straight answer about the money no manager ever their to address these problems.I'm told he will call me tomorrow well thats been a week no call and I call at all hours trying to catch him.then to top it off they told me the reason the heats off in the rooms is to save on money can you believe that it's true but he sure can count our money but can't speak ENGLISH just very poor attitude, It's sad for I grew up using Comfort inn they need to replace their staff soon for they don't care for the customer.
- Official Description (provided by the hotel):
- Explore the beautiful nearby Niagara Falls and get more for your hard-earned money when you stay at the Quality Inn® hotel in Lockport, NY. Our pet-friendly hotel in Lockport is ideally located near many of the area’s top attractions, which include: Lockport Locks & Erie Canal Cruises University of Buffalo Cornerstone Ice Arena Ontario Lake/Creek Fishing Niagara Falls The Niagara Wine Trail, Kenan Center and Ralph Wislon Stadium are close by, as is the Lockport Business Park, which houses businesses like Mahle, GM and Yahoo. Business travelers can get work done at the business center with access to copy and fax machines or work out in the exercise room. Additional amenities at this Lockport Quality Inn include: Free hot breakfast Free WiFi Exercise room Business center Free weekday newspaper Our amenities offer so much value you’ll feel like you’ve struck a bargain. All guest rooms feature a microwave, refrigerator, dry bar, flat-screen TVs with HD channels, iron, ironing board. ... more less
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- Also Known As:
- Comfort Inn Lockport
- Lockport Comfort Inn