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“Standard hotel”

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Fairfield Inn Syracuse Clay
Ranked #8 of 11 Hotels in Liverpool
Certificate of Excellence
Anniston, Alabama
Level 5 Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Standard hotel”
Reviewed June 22, 2013

We stayed here in August. The staff were friendly, the room was clean. There were amenities that we really didn't use. Even in the middle of summer, we didn't need a reservation and were able to walk right in and get a non-smoking room.

There were some brochures in the lobby and the hotel is practically in the parking lot of the Great Northern Mall. If you are staying in the area, it is a good base to travel out from. There are some shops at the mall but we did not go there.

  • Stayed August 2012, traveled as a couple
    • Value
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Helpful?
Thank shannonr273
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annemarie E, General Manager at Fairfield Inn Syracuse Clay, responded to this review, June 25, 2013
I appreciate your letting us know about your stay and that it was enjoyable for you. All comments are reviewed and we look to you our guest to let us know how we are doing. Thank you and please come back.
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170 reviews from our community

Traveler rating
    75
    40
    34
    17
    4
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
Charlotte, North Carolina
2 reviews
Reviewed June 17, 2013

This hotel is a great find outside of downtown Syracuse. Very clean. Very friendly staff (Sam is one of the most kind and welcoming hotel staff members I may have ever encountered). The hotel is convenient to many restaurants, walmart and grocery store. One of the best things about this hotel is it is very quiet. I recommend to business travelers and familys traveling on vacation. I've been staying at this hotel regularly for several months for business and on each trip I enjoy the same exceptional service, clean rooms and good nights rest.

  • Stayed June 2013, traveled on business
    • Value
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Helpful?
Thank Brandonsadventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annemarie E, General Manager at Fairfield Inn Syracuse Clay, responded to this review, June 25, 2013
We appreciate hearing from all our guests, yet it's especially pleasing to hear everything went well during your stay. Thank you. We do appreciate your business and will stay right here looking forward to welcome your return visit.
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Middletown, New York, United States
1 review
Reviewed June 2, 2013

Marriott properties always make us feel welcome, but Sam the front desk receptionist went out of his way to see that we were made to feel welcome and to see if there were any of our needs that he might be able to attend to. It's always nice after a long road trip to be greeted by someone who is cheerful and wants to make you feel at home no matter the hour of the day and I feel that Sam is one of those people, IMO he is an asset to the property and exemplifies the qualities that Marriott is noted for in its employees.

  • Stayed May 2013, traveled on business
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    • Location
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Helpful?
Thank Greg C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annemarie E, General Manager at Fairfield Inn Syracuse Clay, responded to this review, June 25, 2013
How nice it is to hear comments on my staff. Sam is outstanding and we are lucky to have him here. It is our intent to welcome each and every guest and help to make their stay effortless, relaxing and productive. Thank you and please visit anytime.
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Foster City, California
1 review
Reviewed May 22, 2013

My family's three-nights accommodations in two rooms with Fairfield Inn in Liverpool was most comfortable and exceeded our expectations. This Mariott gem enjoys quick access to grocery stores, restaurants, gas stations, and the interstate.

The rooms were kept clean and tidy much thanks to Kara Richards. The front desk in the evenings with Sam Shoukry was amazing. Kara and Sam deserves a high-five. And Nicole Dodge was a cat's meow.

This is a great gem for one night or extended stays, and has a passionate staff to make you feel welcome.

Room Tip: First floor room makes it an ease for the yummy breakfast in the mornings..........
See more room tips
  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank fongs4fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annemarie E, General Manager at Fairfield Inn Syracuse Clay, responded to this review, June 25, 2013
Thank you for your great commnts. It's always nice to hear we provided a welcoming stay for our guests. It's our pleasure to have you chose to stay with us and please know we do not take that for granted. Do come back to visit us.
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Level 3 Contributor
7 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 28, 2013 via mobile

The Fairfield Inn may not be a 4 star swanky hotel, but it kept my "cleanliness OCD" happy. Me and my bf spent one night here and the room was so clean that I don't think you would have to apply the 5 second rule if you dropped your late night snack on the floor ;)
We had a room with a king size bed. Nice size tv. Bathroom with small coffee maker.
You average hotel. But again I was impressed with how clean the room was and the hotel. We passed by a small indoor pool on the way to our room but did not have time to enjoy it, but that as well looked like it was well maintained.
I interacted with two different people at the front desk and they were both very nice (in not in that weird way where you know the person is trying too hard)
I did not stop by the front lobby for any of the free breakfast, but did notice that the area was well kept and they had a nice amount of small tables to sit at. From what my bf said who DID stop down earlier that morning, they offered a nice variety of foods. Not just coffee, bagels and cereal.
He mentioned something about French toast and eggs....
Side note: The hotel is situated right next to a major interstate (I-81) which can be convenient, about a 15 minute drive from Syracuse, and if you forgot anything it is surrounded by a really good and well know supermarket which is 24 hrs, a mall, gas stations and a handful of nationally known restaurants and fast food joints. (Oh and a Walmart and Target....I always feel safe knowing a Target is near by. Who doesn't LOVE a Taget ???)
My closing statement would be this:
Yes, I would stay here again. My "OCD clean/germ afraid self" would even feel comfortable bringing my 3 children.
LOL

  • Stayed April 2013
    • Value
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Helpful?
1 Thank grechinNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annemarie E, General Manager at Fairfield Inn Syracuse Clay, responded to this review, May 1, 2013
Your great comments are so appreciated and I thank you for letting us know that you enjoyed your stay. My housekeeping staff will be happy to hear their efforts are not only noticed but written about on TripAdvisor. That will mean so much to them! Thank you again and we hope to see you back here soon.
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New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 25, 2013

I was extremely happy with the staff at the hotel. The Front End Representative, Joseph, was extremely professional and courteous. Moreover, he was very knowledgeable about the area and made strong recommendations about food choices. The hotel is also located in a great area near a lot of restaurants and shopping.

  • Stayed April 2013, traveled on business
    • Value
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Helpful?
1 Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annemarie E, General Manager at Fairfield Inn Syracuse Clay, responded to this review, April 29, 2013
It's always such a pleasure to hear good things about my desk staff and they get a kick out of seeing their name in print. It's obvious that Joe enjoys his work and I know he will appreciate your acknowledging his service. Thank you for your patronage and for taking the time to let us know you enjoyed your stay.
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Ottawa
Level 3 Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 12, 2013

No, it's not the most luxurious hotel and sadly, they had to remove the hot tub, BUT!!! You will never find better customer service. The staff are so polite, so cheerful, so accomodating. Sam is definitely a sweetheart, and always remembers us. The rooms are not brand new, but they are very clean. Beds are always comfy, showers clean, breakfast hot and ready, big pool for the kids. We always stay here when passing through. Applebees next door, Outback across the street beside Barnes and Noble, Wegmans 24 hour incase you forget something...

  • Stayed March 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank toughgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole D, Manager at Fairfield Inn Syracuse Clay, responded to this review, April 16, 2013
Thank you for the wonderful comments that you posted about the hotel. It is great to hear the positive feedback from our guests. Also, it pleases our staff to see their names mentioned and makes them feel good. We are glad that you feel that we are the spot for you when passing through. We look forward to seeing you again soon. Take care.

Nicole Dodge
Assistant General Manager
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Additional Information about Fairfield Inn Syracuse Clay

Property: Fairfield Inn Syracuse Clay
Address: 3979 State Route 31, Liverpool, NY 13090-1311 (Formerly Fairfield Inn Syracuse Liverpool/Clay)
Phone Number:
Location: United States > New York > Finger Lakes > Liverpool
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Liverpool
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Syracuse Clay 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
If you’re searching for a hotel in Liverpool, NY that offers superior value and comfortable guest rooms, look no further than Fairfield Inn Syracuse Clay. Our hotel near Syracuse boasts a convenient location off Highway 481 with easy access to 81 as well as Syracuse University, SUNY at Oswego, the Lysander Ice Rink and Cicero Twin Rinks Ice Arena. ... more   less 
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Also Known As:
Fairfield Inn Syracuse Clay Hotel Liverpool
Fairfield Inn Liverpool
Fairfield Liverpool
Liverpool Fairfield Inn

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