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“Great stay and great staff” 5 of 5 bubbles
Review of Hampton Inn Syracuse North (Airport Area)

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Hampton Inn Syracuse North (Airport Area)
Ranked #4 of 12 Hotels in Liverpool
Certificate of Excellence
Level Contributor
190 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Great stay and great staff”
5 of 5 bubbles Reviewed June 12, 2014 via mobile

The hotel is a bit old but that's usually a good thing. The older hotels are normally quieter because there's more concrete than wood. The staff is awesome. My colleague left something behind and the hotel went to great lengths to find us before we left town. I'm very impressed with their efforts.

Stayed June 2014, traveled on business
Helpful?
1 Thank Whammie787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonsyrnorth, General Manager at Hampton Inn Syracuse North (Airport Area), responded to this review, June 19, 2014
Thank you so much for your comments! I'm glad we were able to get your item safely returned before you left town. We hope to see you the next time your travels bring you to the Syracuse area.


Jacqui Paikin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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458 reviews from our community

Traveler rating
    228
    154
    45
    22
    9
See reviews for
187
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Kingston
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed June 11, 2014

Excellent hotel, friendly staff, it is convenient to Syracuse airport, a 5 minute drive at the most, great idea On the Run Breakfast. We didn't have time to sit down and have a bite so this satisfied us on our way to the airport. Relaxing clean spacious room. Comfortable bed. No problems here .. Convenient to both I-90 and I-81 Fast check in and out service couldn't ask for anything better

  • Stayed June 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Susan Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonsyrnorth, General Manager at Hampton Inn Syracuse North (Airport Area), responded to this review, June 19, 2014
Thank you for taking the time to write a review of our hotel on TripAdvisor! I will be sure to share your comments with the staff at our next Team Huddle!

Jacqui Paikin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 11, 2014

My son had a lacrosse showcase in Syracuse, NY. I am a Hilton Honors member I prefer to stay in Hampton Inn, this one was a great find! Just before the downtown area of Syracuse so location was perfect it was a 5 minute drive for us to our event. Hotel staff very friendly, check in at 3 our room was ready, they called us when we arrived in our room to make sure we were satified with the room and asked if we needed anything. The room was very clean, smelled like fresh sheets, I love that smell, bathroom spotless!! We stayed one night it was perfect for our little trip but I would recommend if you are in that area it's perfect, restaurants right next door. All you need right there. Staff very helpful at breakfast, and at check out too!

  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Susan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonsyrnorth, General Manager at Hampton Inn Syracuse North (Airport Area), responded to this review, June 18, 2014
Susan,

Thank you for the compliments you have given our staff! It was a pleasure having your lacrosse team with us recently. We look forward to seeing you again during your next lacrosse showcase.


Jacqui Paikin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brockville, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 7, 2014

For shopping trips to Destiny USA or Waterloo this hotel is excellently located. Staff is super friendly and helpful. Santangelo's Italian restaurant nearby is superb food and value. Access to I81 south to Destiny is 2 minutes away, access to I90 West to Waterloo Outlets is 5 minutes away. Hotel is close to Syracuse Chiefs baseball stadium. The hotel is easy to get to, the personnel are great, halls are a bit noisy, the breakfast is more than sufficient to get you started and the all day coffee is very good.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Leo D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonsyrnorth, General Manager at Hampton Inn Syracuse North (Airport Area), responded to this review, June 18, 2014
Greetings!

Thank you for your recent review of our hotel. I am happy to hear that you found us conveniently located to all of the great shopping in our area. And I agree, Santangelo's is one of my favorite restaurants as well! We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wappingers Falls, New York
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed May 22, 2014

Recently stayed at the Liverpool Hampton Inn and found it conveniently located. The rooms on the small-ish side but clean and beds very comfortable. A major annoyance were the thin-ness of the walls; sounds from adjoining rooms carried over with astonishing clarity; so much so that I felt part of the conversation . Breakfast was generic but didn't offer as wide a selection as other Hampton’s where I’ve stayed. However, I’d still recommend as one of the nicer properties in the immediate area.

Room Tip: Ask if you can be placed between 2 vacant rooms if the hotel isn't full.
See more room tips
  • Stayed May 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MikeyUinNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonsyrnorth, General Manager at Hampton Inn Syracuse North (Airport Area), responded to this review, May 27, 2014
Greetings!

Thank you for taking the time to write a review of our hotel on TripAdvisor. I will be sure to share your feedback with both our staff and ownership teams. We hope you choose to stay wtih us again the next time your travels bring you to the Syracuse area!

Jacqui Paikin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed May 21, 2014

For over $150 per night this hotel is not worth the price. The walls are paper thin, I could hear almost everything from the room next door. I was here on business travel, there is no desk, just a small table. The pillows aren't very comfortable and the furniture is low quality. The fan in the bathroom is very noisy. Housekeeping starts working very early in the morning and their storage room was next to my room so it was quite loud with conversations, doors slamming, etc. Breakfast was below average. The one upside is the staff--they are very friendly.

  • Stayed May 2014, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MaryAnnMarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonsyrnorth, General Manager at Hampton Inn Syracuse North (Airport Area), responded to this review, May 22, 2014
We greatly apologize for the unnecessary frustrations you experienced. Our goal is to meet and exceed every guests' expectations and we are terribly sorry we failed to do so on your visit. We would love the chance to further discuss your stay. Please feel free to reach out to us at your earliest convenience.

Jacqui Paikin
General Manager
(315) 457-9900
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston, Canada
2 reviews
5 of 5 bubbles Reviewed May 21, 2014

Quiet, clean hotel close to airport and train station. Amazing complimentary breakfast available before 6 am. Friendly staff. Complimentary snacks and coffee available in the lobby 24/7. Will definitely stay here again!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Wendy154992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonsyrnorth, General Manager at Hampton Inn Syracuse North (Airport Area), responded to this review, May 22, 2014
Wendy,

Thank you for taking the time to write a review of our hotel on TripAdvisor. We hope to see you again the next time your travels bring you to the Syracuse area!

Jacqui Paikin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Syracuse North (Airport Area)

Property: Hampton Inn Syracuse North (Airport Area)
Address: 417 7th North St, Liverpool, NY 13088-6645
Phone Number:
Location: United States > New York > Finger Lakes > Liverpool
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Liverpool
#3 Family Hotel in Liverpool
#5 Business Hotel in Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Syracuse North (Airport Area) 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Hampton Inn Syracuse North (Airport Area) Hotel Liverpool
Hampton Inn Liverpool
Liverpool Hampton Inn

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